Forrester Research Inc.

10/01/2024 | Press release | Archived content

CIO – Rushing For AI ROI? Chances Are It Will Cost You

CIO: Discussing Forrester's 2025 AI Predictions, Senior Analyst Rowan Curran describes how organizations rolling out AI tools first need to set reasonable expectations and establish key metrics to measure the value of the deployment. Curran adds that, in many cases, organizations using genAI for general-purpose tasks aren't seeing the productivity gains or ROI they expected.

Read the full article here. Read more from Rowan here.