The City of Billings utility billing system recently went through a conversion. Many questions surround the conversion, billing delay, and billing accuracy. We understand your concerns and want to help answer your questions to ensure your bills are accurate.

Visit this page to find the latest progress on the utility billing audit, FAQs, and information about transitioning to the new system.

Are you looking to pay your bill? Click on the logo below to be redirected to the online portal. If you aren't familiar with the portal, click here to watch an instructional video or click here to see step-by-step directions.

Can't pay online? Please utilize the automated phone payment system at (406)657-8315 (Option 1) or pay with a check and mail it to our Customer Service Center, 2251 Belknap Ave, Billings MT 59101. You can also drop off a check in person at the service center.