Attorney General James Reminds New Yorkers of Election Protection Hotline Ahead of Election Day

November 4, 2024

NEW YORK - New York Attorney General Letitia James today reminded New Yorkers that the Office of the Attorney General's (OAG) Election Protection Hotline is available for the November 5, 2024 general election. Hotline staffers can help voters troubleshoot and resolve a range of issues they may encounter when they go to cast their ballot. Last week, Attorney General James issued guidance for voters ahead of the election, and a guide addressing frequently asked questions is also available to assist voters.

"All New Yorkers have the right to feel safe when casting their votes," said Attorney General James. "Our Election Protection Hotline will help ensure that every voice is heard - whether you're voting by mail, or in-person on Election Day. My office is committed to protecting free and fair elections and we will continue to do everything in our power to ensure a safe, smooth voting process for all. I urge every New Yorker to contact our hotline to resolve election-related questions or concerns."

New Yorkers are protected from voter intimidation, deception, and obstruction under state and federal law. Attorney General James urges voters experiencing problems voting to call the OAG hotline at (866) 390-2992, or submit a complaint online to request assistance.

The telephone hotline will be open on Election Day, Tuesday, November 5, between 6:00 AM and 9:00 PM. It will also be available the following day, Wednesday, November 6, between 9:00 AM and 6:00 PM to help voters who need assistance after Election Day. Written requests for assistance may be submitted at any time through the online form. Hotline calls and written requests for assistance are processed by OAG attorneys and staff.

The OAG has operated its Election Protection Hotline since November 2012. During previous elections, OAG fielded hundreds - and sometimes thousands - of complaints from voters across the state and worked with local election officials and others to address issues. The OAG has also taken legal action to protect against voter registration purges and to ensure that voters have adequate and equitable access to vote early as required by law.

All registered voters have the right to accessible elections. On Election Day, polls are required to be open from 6:00 AM to 9:00 PM, and if voters are in line before closing, they must be allowed to vote. In addition, all registered voters have the right to vote free from coercion or intimidation, whether by election officials or any other person.

The OAG will receive and respond to election complaints relating to any of the statutes that OAG enforces, including the newly operative New York Voting Rights Act.

The OAG Election Protection Hotline is being coordinated by the Voting Rights Section, headed by Section Chief Lindsay McKenzie, with Assistant Attorneys General Bethany Perskie, Edward Fenster, Derek Borchardt, Vivian Michael, and Rebecca Culley; Senior Voting Rights Analysts Turquoise Baker and Jake Moore; and Administrative Assistant ss2 Lyric Landon. The Voting Rights Section is part of the Civil Rights Bureau, overseen by Bureau Chief Sandra Park and Deputy Bureau Chief Travis England. The Civil Rights Bureau is a part of the Division for Social Justice, which is led by Chief Deputy Attorney General Meghan Faux and overseen by First Deputy Attorney General Jennifer Levy.