Arqiva to deliver Managed Connectivity to support SGN’s Operational Technology (OT) Telemetry Network

Mission critical unified communications solution will bring security, resilience and reliability to SGN's network infrastructure, wrapped up in a 24/7 managed service

July 22, 2024, UK, Winchester, Hampshire: Leading UK communications infrastructure and media services company, Arqiva, has been selected by gas distribution network SGN to deploy its fully managed Managed Connectivity service across 230 sites throughout England and Scotland. The future-proofing network management solution will bring together multiple technologies into a single, cohesive service, and ensure that SGN's critical data is supported by a resilient network that delivers seamless connectivity during the five year contract.

The Managed Connectivity service will use a closed end-to-end customer network to establish secure and highly available connections between SGN's devices in the field and its command and control systems. To ensure robustness, the Managed Connectivity service uses a combination of cellular and satellite technologies and will provide SGN with a range of different equipment based on the coverage and data requirements of each site. Arqiva will be delivering both primary and secondary communications for the gas distribution company.

Following installation and commissioning, Arqiva will be providing the day-to-day management of network operations. Leveraging decades of experience in moving data and managing networks both reliably and securely, the service will also ensure data security is upheld in line with SGNs CAF and NIS security frameworks.

We've been partnering with SGN since 2011, and are pleased to be able to support them with an evolution of our proven, resilient & fully managed solution.

Today's utility networks are facing a unique set of challenges, not least the need to balance costs with the need for greater visibility and control of their core and remote assets. Our Managed Connectivity offer, delivering future-proof connectivity in responses to these challenges, enables SGN to continue to focus on giving their customer the best clean energy experience.

Mike Smith, Executive Director of Smart Utilities Networks at Arqiva

We already have a great relationship with Arqiva so were delighted that the team was able to find a new solution for us. Offering a fully managed service, combined with deep expertise in critical national infrastructure and strong cyber-security credentials we knew Arqiva was the right partner for us.

Andrew Quail, Chief Transformation and Information Officer at SGN

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