Seattle Services Portal Outage Thursday, July 11, to Monday, July 15

[Link]The City of Seattle is upgrading the Seattle Services Portal to a cloud-based platform to improve its reliability and performance. This upgrade will also ensure that our system is always the most current version. As a result, we can bring enhancements and fixes to our customers more quickly. To complete the upgrade, we must shut down the Seattle Services Portal to migrate everything from the City's servers to the vendor-hosted system that resides in the cloud.

What is the impact?
During the outage, customers will not be able to access the Seattle Services Portal. SDCI staff will not be able to access any information stored in the Seattle Services Portal databases during the outage.

When will this outage go into effect?
The outage will take place from Thursday, July 11, 5:30 p.m. to Monday July 15, 7:00 a.m. The new cloud-based Seattle Services Portal will be available on Monday, July 15, at 7:00 a.m., which is when the migration to the cloud is expected to be complete.

We appreciate your patience and understanding while we complete this necessary upgrade.