District of Columbia Office of Unified Communications

06/23/2024 | Press release | Archived content

911 and 311 Industry News

911 and 311 in the News

911 outages occurring in Western North Dakota

Brendan Rodenberg / KX News

June 22, 2024

BISMARCK, ND (KXNET) - Officials from the ND Department of Emergency Services state that 911 outages appear to be affecting parts of Western North Dakota.

Redmond police are using drones to respond to 911 calls

Bridget Chavez / KIRO 7 News

June 21, 2024

REDMOND, Wash. - The Redmond Police Department has been using a drone to respond to some 911 calls since April. It's part of the department's Drone As A First Responder pilot program.

State Grants $700,000 Toward New 911 Call Center

Cyn Mackley / Scioto County Daily News

June 10, 2024

The State of Ohio is kicking in almost $700,000 in grant money toward Scioto County's much-needed new centralized 9-1-1 call center.

Spotting Potholes-and Other Ways San Jose Hopes to Use AI to Improve Public Services

James R. Hagerty / The Wall Street Journal

June 23, 2024

Like their counterparts in business, government officials are eager to experiment with artificial intelligence.

Language Access Philly celebrates success of Phila.gov Translation Services Project

PRESS RELEASE / City of Philadelphia

June 23, 2024

The Operations Transformation Fund (OTF) began in 2021 and the Office of Immigrant Affairs received funding for the Translation Services Project. The project came to be because the previous method, Google Translate, was inefficient and was often inaccurate. The objective of this project was to improve translation quality in ten target languages on Phila.gov and be intentional about the process. Phila.gov is the City's public website and it provides detailed information about everything from trash pick-up schedules and a City-wide events calendar to job opportunities and online bill payment.