Augusta Utilities Issues Boil Water Advisory

Public Notification

September 30, 2024

BOIL WATER ADVISORY

The Augusta Utilities Department (AUD) is issuing this advisory due to systemwide low pressures which were caused by impacts of Hurricane Helene. The advisory is being issued out of an abundance of caution - there is the potential for a health hazard may exist due to microbial contamination in these areas without positive pressure.

In order to protect the public from a potential health hazard, customers that have experienced water outages and/or low water pressures are advised to use only boiled tap water or bottled water for drinking, cooking, or preparing food. To properly boil tap water for use, customers should:

• Heat water until bubbles come quickly from the bottom of the container;

• Continue heating the water for one minute once it begins to boil;

• Remove the water from the heat source and allow to cool before use.

During a Boil Water Advisory, the Centers for Disease Control (CDC) recommends that boiled tap water or bottled water be used for the following:

• Drinking

• Brushing teeth

• Washing food and preparing food and baby formula

• Making ice

• Drinking water for pets

Other activities such as clothes washing, dish washing, showering (don't get the water in your mouth) and other uses can be done without boiling tap water, if done properly. The complete CDC guidance can be found at this website: https://www.cdc.gov/healthywater/emergency/drinking/drinking-water-advisories/boil-water-advisory.html

The advisory is in effect until AUD has done the appropriate testing to be confident that there is no longer a public health concern. Customers will be notified immediately when the Advisory is lifted. AUD is already conducting routine testing to clear portions of the system. Once the Advisory is lifted you should flush all faucets for a minimum of two minutes before using for drinking or food preparation.

Potable Water & Drinking Water Distribution Plan

Potable Water Locations

Potable water is available at the following locations where residents can fill containers such as coolers, jugs, or any suitable water containers.

Diamond Lakes- 4335 Windsor Spring Rd, Hephzibah, GA 30815

Blythe Recreation Center- 3129 Georgia Highway 88, Blythe, GA 30805

Warren Baptist Aquatic Center - 3203 Washington Rd, Augusta, GA 30907

Southgate Plaza - 1631 Gordon Hwy, Augusta, GA 30906

The Depot - 716 Broad St, Augusta, GA 30901

Bottled Drinking Water Locations

Pre-packaged bottled water is available at the following locations:

Municipal Building- 535 Telfair St, Augusta, GA 30901

Southgate Plaza- 1631 Gordon Hwy, Augusta, GA 30906

Diamond Lakes- 4335 Windsor Spring Rd, Hephzibah, GA 30815

Boil Water Advisory & Distribution Schedule

In light of the current situation, we have issued a boil water advisory.

Please follow these guidelines for water safety and refer to the locations provided for both potable and bottled water distribution beginning October 1, 2024, at 8:30 AM.

For food distribution, please visit the same locations offering bottled drinking water.

Stay tuned for updates on times.

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Augusta, Georgia is a multicultural community nestled along the banks of the Savannah River, located approximately 150 miles east of Atlanta. The city is the second largest in Georgia and is the home of the globally recognized Masters Tournament and the U.S. Army's Cyber Center of Excellence at Fort Gordon. Augusta's key industries include medical, military, and education. For more information, visit us at augustaga.gov and follow the Augusta, Georgia on Facebook and Twitter.

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