Celebrating Two Decades of Partnership: Salesforce and The Arc San Francisco

Salesforce has proudly partnered with The Arc San Francisco since 2000, creating meaningful, full-time employment opportunities for people with intellectual and developmental disabilities. Beyond just creating jobs, this collaboration has helped these workers find rewarding, long-term careers.

Joseph Traylor, an associate manager of workplaces services at Salesforce, has witnessed firsthand the effect of this partnership. His team includes 15 full-time employees hired through The Arc San Francisco program, with roles spanning from facilities services to supporting event setup and equipment management.

Creating Equal Opportunities for People with Disabilities.

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A history of commitment to inclusivity - both to and from employees

The loyalty and retention of these employees sets this collaboration between The Arc San Francisco and Salesforce apart. Many of its employees have been with Salesforce for over two decades, with one person celebrating 24 years of service - almost since the company's inception. This longevity speaks volumes about the meaningful work, respect, and community these employees found at Salesforce.

"I've seen how much our employees from The Arc San Francisco grow both personally and professionally," said Traylor. "Their dedication and enthusiasm for learning new skills have been inspiring to watch."

I've seen how much our employees from The Arc grow both personally and professionally. Their dedication and enthusiasm for learning new skills have been inspiring to watch.

Joseph Traylor, Associate Manager of Workplaces Services, Salesforce

Catherine Nichols, VP, Office of Accessibility at Salesforce, serves on the board of The Arc San Francisco and collaborates closely with Traylor. "It's been an honor to be a part of a program that not only gives back to the community but also enriches the workplace culture at Salesforce," said Nichols. "The impact extends beyond just professional development - it's about building relationships, breaking down barriers, and creating a sense of belonging for everyone. I'm proud to see how these efforts have strengthened both our community and our organization, proving that when we embrace diversity, inclusion, and access, everyone benefits."

It's been an honor to be a part of a program that not only gives back to the community but also enriches the workplace culture at Salesforce.

Catherine Nichols, VP, Office of Accessibility, Salesforce

Development opportunities are key to employee success

While facilities work remains a primary responsibility for many, the partnership has evolved to offer The Arc San Francisco employees the chance to develop new skills. Employees have taken on roles with the facilities team, helped set up onsite learning and volunteer events for employees, and worked in Salesforce's HQ Wellness Center, managing the locker room and cleaning equipment. These roles offer numerous opportunities for skill development, underscoring Salesforce's commitment to fostering growth for its employees.

Recently, The Arc San Francisco employees also began learning Salesforce tools like Quip and Slack, further integrating themselves into the company's operations and contributing to event setups and digital communications.

Spotlight on success: Elmer's journey

Elmer Lara, a full-time employee in REWS, has been with Salesforce for 23 years. Starting in the mailroom, he's held several roles, including office assistant and working with the Business technology team on AV setup. His story is one of growth and resilience, as he continues to expand his skill set and contribute in new ways across the company.

"Elmer is one of the best examples of what this program represents - success, growth, and opportunity," Traylor shared. "He's an integral part of our team."

A model for future impact

Salesforce and The Arc San Francisco's unique partnership model has also inspired other organizations to replicate these practices, providing meaningful work to individuals with intellectual disabilities.

Go further:

• Learn more about Salesforce's commitment to accessibility
• Read about how Salesforce is supporting the careers of employees with disabilities
• Hear from Salesforce Disability Group Leader on the relationship between belonging and innovation

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