09/28/2024 | News release | Distributed by Public on 09/28/2024 16:52
Due to elevated wildfire risk, PG&E is monitoring a weather event with breezy offshore winds and low humidity forecasted to start Monday morning, Sept. 30. In response, PG&E mobilized its Emergency Operations Center (EOC) and shared two-day advanced notifications to approximately 13,455 customers throughout targeted areas within 13 counties where PG&E may need to proactively turn the power off for safety to reduce wildfire risk from energized power lines.
These customers received notifications starting early Saturday and will be updated on Sunday morning. Those notifications will inform customers of any changes in the forecast and how it will impact a possible Public Safety Power Shutoff (PSPS).
Potentially affected counties and customer numbers
PG&E understands that losing power, especially during periods of high heat, is extremely difficult for customers and is working diligently to provide resources in these communities.
The PSPS is currently forecast to impact 13,455 customers in 13 counties and two tribal areas.
Fourteen Community Resource Centers will be available in the affected counties to support customers impacted by the Public Safety Power Shutoff. To accommodate the heat, CRCs will receive additional ice for customers. Additionally, each center offers ADA-accessible restrooms, device charging, Wi-Fi, blankets, air conditioning, bottled water and snacks.
Customer notifications via texts email, and automated phone calls began Saturday (Sept. 28), about two days before the potential shutoff. Customers can look up their address online to find out if their location is being monitored for the potential safety shutoff at pge.com/pspsupdates.
When possible, PG&E employees will conduct individual in-person visits to customers enrolled in the company's Medical Baseline Programwho do not verify they have received these important safety communications, primarily focusing on customers who rely on electricity for critical life-sustaining equipment.
The PSPS is expected to begin Monday morning and last through Tuesday.Once severe weather has passed and it is safe to do so, PG&E will work quickly and nimbly to patrol and inspect lines and restore power for customers as soon as possible.
To find out the latest outage information, please visit pge.com/pspsupdates.