09/28/2024 | Press release | Distributed by Public on 09/28/2024 09:23
The latest: With more than 634,000 customers restored, Florida Power & Light Company (FPL) crews remain focused on the areas hardest-hit by Hurricane Helene, a powerful Category 4 storm that caused widespread damage across the Southeast U.S. Customers without power can go to FPL customer outage relief stations for ice, water, answers to restoration-related questions and other assistance.
Why it matters: Hurricane Helene devastated the entire Southeast, leaving millions without power, including hundreds of thousands of FPL customers. FPL was able to restore power to 93% of affected customers within 24 hours of the storm exiting the state. Our crews remain focused on the hardest-hit areas where flooding and heavy vegetation make restoration more difficult.
By the numbers as of 11 a.m.:
Restoration estimates: FPL understands the importance of knowing when power will be restored - the company is committed to providing the following best estimates for restoration:
Click here to view a map of estimated restoration times.
FPL Estimated Time of Restoration |
|
Status |
County |
Essentially Restored |
Alachua, Brevard, Broward, Charlotte, Clay, Collier, DeSoto, Duval, Flagler, Glades, Hardee, Hendry, Highlands, Indian River, Lee, Martin, Miami-Dade, Okeechobee, Palm Beach, Sarasota, Seminole, St. Johns, St. Lucie, Volusia |
95% by end of day, |
Baker, Bradford, Nassau, Putnam, Union |
95% by end of day, |
Manatee |
95% by end of day, |
Columbia, Suwannee |
*Except those who cannot safely accept service or are located in heavily flooded areas |
Some homes and businesses may have suffered damage that makes them unable to safely accept power. Customers who notice damage need to contact a licensed electrician prior to power being restored.
A word from FPL President and CEO Armando Pimentel:
"We are laser-focused on restoring power to every single customer. The power outages that remain are in the hardest-hit areas and are more challenging to restore as our crews must deal with flooding and heavy vegetation. If your power is out, know that FPL will not stop until your service is restored."
What FPL is doing:
What customers should do after the storm:
How customers can stay connected:
FPL communicates restoration information to customers frequently through the news media and the following resources:
Visuals to download:
How to reach us:
Additional resources: