Entergy Texas continues preparations for Tropical Storm Francine

News Release > Entergy Texas continues preparations for Tropical Storm Francine

Entergy Texas continues preparations for Tropical Storm Francine

09/09/2024

Additionalcrews and specialized equipment requested to expeditestorm restoration efforts

THE WOODLANDS - Entergy Texas continues to closely monitor the progress of Tropical Storm Francine in the Gulf of Mexico and make the necessary preparations ahead of the storm's landfall. The current National Hurricane Center forecastcalls for a Category 1 hurricane landfall in Louisiana on Wednesday evening. While the path and intensity of Tropical Storm Francine could change, potential impacts for Southeast Texas include strong winds and rain. Staying storm-ready is a full-time commitment, and Entergy Texas crews are prepared to safely turn the lights back on as quickly as possible if needed.

"Our top priority remains the safety of our customers, employees and the communities we serve," said Eliecer Viamontes, chair, president and CEO for Entergy Texas. "We've requested additional resources to help ensure we can respond quickly and efficiently to any potential impacts within our service area. As Tropical Storm Francine moves closer to the Gulf Coast, we encourage all of our customers to finalize their emergency plans and stay informed through various Entergy resources."

Entergy Texas has approximately 1,200 storm workers ready to respond, including line workers, vegetation crews, damage assessors and additional field management teams. The company also requestednearly 800 additional workers from throughout the region to assist with restoration. Special equipment such as a marsh digger, high-water vehicle, airboats, and helicopters have also been requested to help safely expedite the restoration process.

As the storm moves closer to the Gulf Coast, Entergy Texas encourages customers to have a family storm plan and review safety tips on the Entergy Storm Center.

• Hurricane prep: Planning can help.
• Get prepared: Make a plan, make a kit.
• Your mobile phone: A lifeline during a disaster.
• Stay safe: Safety after the storm.
• Generator safety: Know the hazards.
• Extreme heat: Know the signs.

Keeping customers informed before, during, and after a storm is important to Entergy Texas. Here are some of the platforms we use to provide updates:

• Download the Entergy Appat entergyapp.com. Customers can use the app to report outages or check on the status of power at their home or business.
• Entergy'sView Outageswebsiteincludes maps that show where outages are located and gives information about restoration progress.
• Register for outage text alertsthrough myEntergy. Customers should update their notification preferences to participate in text alerts. Customers also can sign up for text messages about storm and restoration efforts by texting REG to 36778.
• TheEntergy Storm Centerwebsitehas storm safety, preparation and restoration information that is updated throughout the day Operation: Storm Ready Guideis a free downloadable guidethat helps customers plan and prepare for weather emergencies.
• Social mediaplays an important role in keeping customers informed. Follow Entergy Texas on Twitter at @EntergyTXand Facebook.com/EntergyTX.