California Department of Motor Vehicles

09/04/2024 | Press release | Distributed by Public on 09/04/2024 17:57

DMV to Close San Bernardino Driver Safety Office

Contact: Office of Public Affairs
2415 First Avenue
Sacramento, CA 95818
(916) 657-6437 | [email protected]

FOR IMMEDIATE RELEASE
September 4, 2024

Sacramento - To improve efficiency and to better serve the evolving needs of customers as part of its digital transformation, the California Department of Motor Vehicles (DMV) is closing the Driver Safety Office in San Bernardino, located at 1845 Business Center Drive Suite 211. The office will close at 5 p.m. on Friday, September 6.

The DMV's Driver Safety Office (DSO) recently implemented a new Case Management System (CMS) to streamline work processes, improve efficiencies, reduce costs, and enhance overall operations. The modern digital system provides drivers, as well as their attorneys, with a more convenient way to interact with the DSO by eliminating the need to call or visit an office to request or conduct a hearing, as well as to check the status of a case or requirements to reinstate a suspended driver license. The new system does not involve basic driver licensing or vehicle registration services.

With the implementation of the CMS, it is no longer efficient or cost effective for the DMV to have a DSO field office in 17 different locations. Accordingly, we are closing and/or consolidating offices statewide.

San Bernardino team members will be reassigned to nearby DMV locations and customers can still visit a DSO at the following area locations:

  • Covina, 1365 N Grand Ave Ste 101 (40 miles)
  • Commerce, 5801 E Slausen Ave Ste 250 (58 Miles)

Try Online First

The DMV has taken many steps to offer additional digital services. Most DMV tasks do not require an office visit, including simple self-service transactions that are no longer available in offices. The DMV encourages customers to use its online services and other service channels to complete transactions, including eligible driver's license and vehicle registration renewals. Customers can also use the Service Advisor on the DMV website to learn their options to complete DMV tasks.

To sign up for paperless vehicle registration and driver's license renewal notices, customers must sign in or create a secure online account at dmv.ca.gov and then opt in.

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