salesforce.com Inc.

20/11/2024 | Press release | Distributed by Public on 20/11/2024 23:48

Agentforce Hackathon NYC: How 45 Teams Turned Big Ideas into Real AI Agents

Agentforce Hackathon NYC: How 45 Teams Turned Big Ideas into Real AI Agents

November 20, 2024 3 min read

The buzz was palpable at Agentforce World Tour NYC this week, where over 10,000 Trailblazers gathered to get hands-on with AI agents and discover what AI was meant to be.

A key highlight of the event was a new, two-day hackathon that saw 45 teams compete to build some of the world's most exciting agents using Agentforce.

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Agentforce, a new layer on the Salesforce Platform that enables companies to easily build and deploy AI agents that can autonomously take action across any business function, goes beyond chatbots and copilots. It uses advanced reasoning abilities to make decisions and take action, such as resolving customer cases, qualifying sales leads, and optimizing marketing campaigns.

Working in teams of up to five over 36 hours, 123 Salesforce admins, architects consultants, IT managers, and business analysts competed for a $20,000 prize. They brainstormed, designed, and built agents for everything from financial services to patient management, to employment services, and higher education.

The hackathon winner was Team 4DS, who earned the first place prize from the judges with an agent that brought employees together by planning events, suggesting dining spots, and managing expenses to spark connection and engagement.

The $20,000 prize was handed to them on stage at Agentforce World Tour NYC by Salesforce Co-Founder and Slack CTO, Parker Harris.

Other entrants included:

  • Agentblazer Dominick DeFazio, from winning team 4DS, helped develop PeopleForce, an employee engagement tool powered by Agentforce AI. It simplifies creating events, finding interested employees, scheduling, logging expenses, and managing other HR tasks to help companies foster meaningful employee connections effortlessly.
  • Agentblazer Dean Menso created a service agent to support students through their educational journey. It helps with university applications, matching students to suitable schools, understanding class offerings, interview preparation, and the application process. For enrolled students, it provides a four-year plan to navigate class selections and manage their academic progress effectively.
  • Agentblazer Yamin Haji developed an agent for a home financing firm to streamline the loan process. It assists homeowners with applications, eligibility checks, loan calculations, and post-loan management tasks like payment scheduling and autopay setup, reducing the workload for loan officers.

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