U.S. Attorney’s Office, AARP Maine, and Maine Council for Elder Abuse Prevention Launch Elder Fraud Program at Hannaford Pharmacies Across Maine

Press Release

Pharmacists to distribute information to thousands of Mainers

PORTLAND, Maine: The U.S. Attorney's Office for the District of Maine today announced an innovative new elder fraud awareness program that will utilize the inherent relationships of pharmacists and their customers to reach older Mainers. The Maine Rx Elder Fraud Program is a collaborative effort between the U.S. Attorney's Office, AARP Maine, and the Maine Council for Elder Abuse Prevention.

"Pharmacists are consistently ranked among the most trusted health care providers, and with approximately 9 out of 10 people over age 65 having at least one regular prescription, pharmacists will be a key partner in our efforts to inform this population," said U.S. Attorney Darcie N. McElwee. "That trust and regular contact makes pharmacies an ideal conduit to reach older Mainers, as well as their family members or caregivers."

The program, which is designed to educate Mainers on common signs of scams and how to report elder fraud, will begin at Hannaford Supermarkets' 60 in-store pharmacies across Maine. Informational brochures will be attached to prescription bags for distribution to Hannaford pharmacy customers.

"We recognize older individuals, as well as their caretakers, make up a large portion of our customer base, and that we are uniquely positioned to help reach this audience directly through our pharmacy services as a trusted source for health and safety information," said Sara Lane, Manager of Pharmacy Clinical Services, Hannaford Supermarkets. "We are always looking for opportunities to make a positive impact in the communities we serve and by making this information available to our pharmacy customers in all corners of our state, our goal is to help reduce the number of elder fraud incidents in Maine."

Elder fraud is a growing problem across the nation. Last year, more than 101,000 Americans aged 60-plus were defrauded out of $3.4 billion through an ever-growing variety of scams. According to the FBI, that number included 397 Mainers who filed fraud complaints last year for losses totaling more than $7.1 million, and many others go unreported. While some scams can have negligible losses, recent sophisticated scams have robbed victims of their life savings.

"There are so many different types of scams in circulation, it can be difficult to recognize them all. Add in technology, and it becomes even more difficult," said Jane Margesson, Communications Director for AARP Maine. "Increasingly, the scams are more sophisticated and with multiple layers, even multiple scammers playing different roles. As the schemes have become more complex, the potential losses have increased as well. Those losses can be especially devastating for victims nearing or in retirement. Some of the stories we hear are absolutely heartbreaking."

"The actual losses are likely considerably higher than reported," said Andrew McCormack, Assistant U.S. Attorney and Elder Justice Coordinator for the District of Maine. "For a variety of reasons, older individuals are often hesitant to report when they've been scammed. While it is normal to feel embarrassed when you've been tricked, it is important to remember that the criminals who take advantage of people are absolute pros at what they do. Older Americans are not the only victims - people of all ages and backgrounds fall prey to scams every day - but after a lifetime of saving and perhaps not being online as often and therefore as current on recent scams, they are a common, and frankly favorite, target for some of the most insidious types of fraud."

The informational materials were created by the U.S. Attorney's Office with assistance from the Maine Council for Elder Abuse Prevention. The materials will include common signs of scams as well as information about the National Elder Fraud Hotline.

"We are grateful to all the organizations that have worked together to make this program possible. Our collective aim is to reduce the number of people in Maine who are victimized by these cruel schemes," said U.S. Attorney McElwee. "Sadly, there are always going to be criminals who try to take advantage and steal your hard-earned money. Recognizing red flags can help prevent you, or someone you love, from becoming a victim."

For information about the Maine Rx Elder Fraud Program, email [email protected] or call the U.S. Attorney's Office at 207-780-3257.

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Updated September 5, 2024