ICE - Intercontinental Exchange Inc.

08/14/2024 | Press release | Distributed by Public on 08/13/2024 21:26

Service Advisory: INC6030097: Service Impact: Wireless Degradation: Aurora, IL, USA [AUR] <-> Mahwah, NJ, USA [MAH]

Service/Region
Wireless: Americas (Inter-State)
Please be advised this service event has been RESOLVED.
Previous updates
Service Advisory: INC6030097: Service Impact: Wireless Degradation: Aurora, IL, USA [AUR] <-> Mahwah, NJ, USA [MAH]
August 13th, 2024 10:27 PM
UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.
Service Advisory: INC6030097: Service Impact: Wireless Degradation: Aurora, IL, USA [AUR] <-> Mahwah, NJ, USA [MAH]
August 13th, 2024 2:30 PM
ICE Data Services Network Operations has detected a degradation of service as per below details:
Service Event Details:
Impact: Loss of data flow, packet loss and/or increased latency may be experienced
Services Impacted: Wireless data services traversing Aurora, IL, USA [AUR] <-> Mahwah, NJ, USA [MAH] are impacted by this event.
Location: Aurora, IL, USA [AUR] <-> Mahwah, NJ, USA [MAH]
Date/Time: TUESDAY 13AUG2024 04:38 EDT (TUESDAY 13AUG2024 08:38 UTC)
Reference #: INC6030097
Additional Information: Event is suspected to be due to weather related conditions.
If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below.
ICE Data Services | 24x7 Network Operations
US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1
Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above.
Adjust your current notification preferences by visiting: www.ice.com/subscriptions