28/06/2024 | Press release | Distributed by Public on 28/06/2024 12:29
On June 26, the Franklin County Commissioners announced the creation of a Critical Incident Stress Management team to assist county employees who have experienced a stressful incident on the job or in their personal lives.
CHAMBERSBURG, Pa. - The Franklin County Commissioners have unveiled a new initiative to assist employees who are struggling after experiencing a stressful incident on the job or in their personal lives.
Franklin County's Critical Incident Stress Management (CISM) team is an internal confidential support group of trained county staff who offer debriefing services and "emotional first aid" to individual employees or groups of employees after they experience or witness some type of difficult event or upsetting situation. Examples of such incidents could be a telecommunicator who answers a 911 call with a tragic end, a children and youth caseworker who encounters a severe case of neglect during a home visit, or an employee who witnesses a fatal car accident on the way to work. Employees in need can receive support services by calling a non-emergency number or by emailing the CISM team email.
In establishing the CISM team, the county is emphasizing the importance of employees' health and wellbeing in the workplace.
"We know that some of our employees, through their positions with the county, are sometimes exposed to incredibly difficult situations," said Franklin County Commissioner Chairman Dean Horst. "Being involved in those types of situations at any level can have an impact on one's mental health, and we want to make sure our employees have a safe space to talk and that they have access to resources to cope and process what they're experiencing."
CISM team members participated in an extensive three-day training to prepare for their new roles. During the training, team members learned about communication techniques, group and individual crisis intervention strategies, stress management, and when follow-up services or referrals might be necessary, among other topics and techniques.
Employees participating in the CISM team are:
The CISM program officially kicks off July 1.
Return to list.