United Airlines opens new check-in lobby at MIA

• MIA Director and CEO Ralph Cutié (second from right), United Airlines Miami General Manager Hector Araujo (third from right), and United employees cut the ribbon at the opening of the airline's new check-in lobby at MIA.

  MIA Director and CEO Ralph Cutié (second from right), United Airlines Miami General Manager Hector Araujo (third from right), and United employees cut the ribbon at the opening of the airline's new check-in lobby at MIA.
• United Airlines opens new check-in lobby at MIA
• United Airlines opens new check-in lobby at MIA
• MIA Director and CEO Ralph Cutié (second from right), United Airlines Miami General Manager Hector Araujo (third from right), and United employees cut the ribbon at the opening of the airline's new check-in lobby at MIA.

  MIA Director and CEO Ralph Cutié (second from right), United Airlines Miami General Manager Hector Araujo (third from right), and United employees cut the ribbon at the opening of the airline's new check-in lobby at MIA.
• United Airlines opens new check-in lobby at MIA
• United Airlines opens new check-in lobby at MIA

United Airlines opens new check-in lobby at MIA

On August 29, United Airlines hosted a ribbon-cutting ceremony at Miami International Airport to showcase its new lobby, part of United's ongoing effort to enhance the customer travel experience.

The new lobby includes ten new ticket counters, 13 self-serve kiosks, and updated signage and wayfinding. It also features one of United's most recent time-saving mobile app features: Curbside Bag Drop Shortcut, making MIA one of the first 20 stations to receive this product. Miami customers can now skip the check-in line and drop off bags at the designated bag drop shortcut location by checking bags in the app before arriving at the airport.