HEI - Hawaiian Electric Industries Inc.
08/25/2024 | Press release | Distributed by Public on 08/25/2024 19:37
3:30 p.m. UPDATE: Hawaiian Electric restoring power as Hurricane Hone passes, most outages on Hawaii Island
3:30 p.m. UPDATE: Hawaiian Electric restoring power as Hurricane Hone passes, most outages on Hawaii Island
Release Date: 8/25/2024
HONOLULU, Aug. 25, 2024 - Hawaiian Electric crews continue to assess and repair damage from Hurricane Hone to restore electric service to impacted customers. These outages were caused by affects from the storm and were NOT related to the company's Public Safety Power Shutoff (PSPS) program.
As of 3 p.m., there are about 12,476 impacted customers without power:
- Hawaii Island: Approximately 10,000 customers in North Kohala, Volcano and Punaluu
- Maui County: Approximately 700 customers in parts of Upcountry Maui
- Oahu: 1,776 customers in Punchbowl and Manoa
Customers in Upcountry Maui should prepare for an extended outage, possibly overnight, as crews work to restore power lines brought down by the storm. On Hawaii Island, power is expected to be restored to North Kohala by 7 p.m. and in the Volcano area by 10:30 p.m. Heavy rains and wind may delay the ability to safely make repairs. Crews are unable to access the Punaluu area due to road closures caused by flooding.
Customers who live outside these areas and are without power are asked to call Hawaiian Electric's Trouble line.
If you see a downed power line, assume it is energized and dangerous. Stay at least 30 feet or more away from all power lines. Warn others to stay away. For emergency assistance call 911. For Hawaiian Electric, call our Trouble Line:
- Oahu: 1-855-304-1212
- Hawaii: (808) 969-6666
- Maui: (808) 871-7777
- Molokai: 1-877-871-8461
We are experiencing high call volume. If you receive a busy signal, please keep trying.