Commission for Communications Regulation

07/31/2024 | News release | Distributed by Public on 07/31/2024 03:47

You are entitled to a Contract Summary

The EU (Electronic Communications Code) Regulations 2022 came into operation in Ireland on 9 June 2023 and introduced some additional consumer rights.

A Contract Summary is a standardised document to provide end-users with the main terms of the service on offer in an easy-to-understand form. A service provider should provide you with a Contract Summary before you sign up to a contract.

We have advice and information on entering into a contract for phone or broadband services. We outline some of the most important things to consider at the different stages:

  • Before entering a contract
  • While you're in a contract
  • When your contract comes to an end.