City of Phoenix, AZ

10/01/2024 | Press release | Distributed by Public on 10/01/2024 15:12

New Bulk Trash Program Now in Service

The City of Phoenix Public Works Department has formally launched its new Appointment-Based Bulk Trash program. The old quarterly collection schedule is now obsolete, and there will not be a quarterly schedule for 2025. From this point on, customers will get to choose when their bulk trash is collected!

Customers are reminded to set an appointment before placing large items out for collection. Customers can also call602-262-6251 if they prefer to schedule over the phone. The City is grateful for everyone following the revised bulk trash guidelines.

Community-Wide Collections
Some HOAs, block watches, and other neighborhood organizations have already selected community-wide bulk trash collection days for their residents. Please check the list of community-wide appointments to see if your neighborhood has a predetermined schedule.
Frequently Asked Questions
How often can I schedule a bulk trash appointment?
Each customer may schedule one (1) appointment for the remainder of 2024. Beginning in January 2025, each customer will be allowed to schedule up to four (4) bulk trash collections each calendar year. Appointments must be made at least 3 business days in advance.
When can I place my bulky items at the front of my property?
Once you have an appointment confirmed, you can place your items out no sooner than seven (7) days ahead of your selected date. Trash collection begins at 6 am each day, so we recommend you have your pile out no later than 5:30 am on your scheduled pickup date.
How much bulk trash can I put out?
Each customer can place up to ten (10) cubic yards of bulk trash per appointment. That covers an area that's roughly 17 ft. x 4 ft. x 4 ft.
What if I have more than 10 cubic yards of trash?
You still have options! You can either schedule an additional appointment, or take up to one ton of trash to either one of ourtransfer stations each month for free. Please bring your ID and city services bill.
No Appointments on Halloween
Halloween will be the first holiday period blocked off from the bulk trash calendar; there will be no appointments available on October 31 or for the 7 days immediately following. This will ensure that no trash piles are out while children and families are trick-or-treating. Thanksgiving, Christmas, and New Year's Day will be blocked off from the schedule in the same way.