Florida Department of Veterans Affairs

10/07/2024 | Press release | Distributed by Public on 10/07/2024 12:58

VISN 8 Facility Operational Updates – Hurricane Milton

Orlando VA Healthcare System
  • FULLY OPERATIONAL on Monday, Oct. 7 and Tuesday, Oct 8

West Palm Beach VA Healthcare System

  • FULLY OPERATIONAL on Monday, Oct. 7 and Tuesday, Oct 8

Miami VA Healthcare System

  • FULLY OPERATIONAL on Monday, Oct. 7 and Tuesday, Oct 8
Veterans Benefits Administration (VBA)
  • Florida VBA offices are closed for in-person assistance until Friday, Oct. 11.
  • They are available for virtual assistance. Veterans can schedule virtual appointments for disability compensation claims and appeals at https://va.my.site.com/VAVERA/s/.

VA Prescriptions: The VA Emergency Prescription Refill Program has been activated for the Bay Pines VA Healthcare System, Tampa VA Healthcare System, Orlando VA Healthcare System and North Florida/South Georgia Veterans Health System.

  • Veteran patients can go to any local retail pharmacy to obtain needed refills. Veteran patients must take an empty active VA prescription bottle (not older than 6 months and with refills available) or a new VA prescription on a VA form by an authorized VA provider to a retail pharmacy. This does not include controlled substances.
  • The Heritage Health Customer Care Line is available for both VA patients and Pharmacies for any billing questions or coverage at: 1-866-265-0124, option 1. The line operates Monday - Friday, 7:00 a.m. - 11:00 p.m. EST, and Saturday - Sunday, 9:00 a.m. - 5:30 p.m. EST.

As a reminder, the VISN 8 Clinical Contact Center is operational 24/7/365 for virtual care and tele-emergency care and support to Veterans enrolled for VA Health Care in Florida, South Georgia, Puerto Rico, and the U.S. Virgin Islands, 1-877-741-3400. Visit https://department.va.gov/integrated-service-networks/visn-08/ (under highlights), for more information.

Visit Hurricane Milton | Florida Disaster for information on sandbags, evacuation zones, evacuation orders, county emergency management sites, and more. This site will be updated as additional information becomes available.