Sydney Airport

09/30/2024 | Press release | Distributed by Public on 09/29/2024 18:14

Sydney Airport announces shake-up of Domestic Travel Essentials

Monday 30 September 2024

Sydney Airport is thrilled to announce that Lagardère AWPL has been awarded the Domestic Travel Essentials retail contract following a successful tender.

The new retail offering which spans 2,500sqm across 14 locations will redefine the traditional news, books and convenience model by including technology and pharmacy, LEGO stores, and a new concept for Relay.

The new stores will provide passengers with the opportunity to pick up the essentials across a number of convenient locations before they board.

As part of the new retail offering, Sydney Airport will now showcase one of the largest Travel Essentials stores in Australia with a mega store of over 650sqm in T2 Domestic.

Mark Zaouk, Group Executive Commercial at Sydney Airport, commented, "We're flipping the script on the traditional travel essentials model to deliver a new and fresh concept for travellers who desire more from their airport experience at Australia's busiest airport terminal.

"Our goal is to create a collaborative environment where anything is possible, ensuring that customer service goes beyond five stars to deliver a world-class experience, and Lagardère AWPL's creative vision aligns perfectly with that goal - we're excited to see their plans realised at our domestic terminals."

Costa Kouros, LagardereAWPL CEO, said: "We are delighted to be awarded the Travel Essentials portfolio at T2 and T3 Domestic terminals at Sydney Airport.

"Our new Travel Essentials offering at Sydney Airport will see the experience transform with the addition of new categories and products.

"The new offerings will also showcase our commitment to sustainability, from material selection to waste and energy reduction."

This significant decision marks a transformative moment for the airport, setting the stage for a groundbreaking retail experience that goes far beyond the traditional news and books offering for the 27 million passengers who travel through the Domestic terminals each year.