09/16/2024 | News release | Distributed by Public on 09/16/2024 14:50
New York Governor Kathy Hochul signed the Retail Worker Safety Act (S. 8358B/A. 8947C) into law on Sept. 4, 2024. The Act will require covered retail employers to:
Covered employers for the policy and training requirements include any person, entity, business, corporation, partnership, limited liability company, or association employing at least 10 retail employees.
Covered employers for the panic button requirements are entities that employ at least 500 retail employees nationwide.
Retail employees are employees working in a retail store. A retail store is defined as a store that sells consumer commodities at retail and is not primarily engaged in the sale of food for consumption on premises.
Seeking to ensure retail employees are prepared for workplace violence incidents, the Act requires employers to adopt and disseminate, both at hire and annually, a retail workplace violence prevention policy as part of the mandated training.
The New York State Department of Labor will create and publish a model retail workplace violence prevention guidance document and retail workplace violence prevention policy for each covered employer to use in developing its own policy.
The model policy will list factors that may put retail employees at risk of workplace violence, including, but not limited to:
The model policy also will:
The Act directs the New York State Department of Labor to produce a model workplace training program and requires covered employers to provide such training. The interactive training program will include, but not be limited to:
The Act requires the Department's model program to include information addressing conduct by supervisors and any additional responsibilities for supervisors, including ways to address workplace emergency procedures and training on areas of previous security problems. As part of this training, covered employers must communicate to all retail employees a site-specific list of emergency exits and meeting places in case of emergency.
The workplace violence prevention training must be provided to all retail employees upon hire and on an annual basis thereafter. In addition to disseminating the policy, employers must disseminate the training program.
Employers subject to this requirement must provide access to panic buttons throughout the workplace or provide all retail employees with wearable or mobile phone-based panic buttons (if the second option is used, such buttons cannot be used to track employee locations except when the panic button is triggered). The panic buttons must immediately contact the local 911 public safety answering point (PSAP) when pressed. Further, the panic button must provide the PSAP with information pertaining to the employee's location and dispatch local law enforcement to the workplace.
Covered employers should ensure compliance with the Act. The New York Department of Labor will be issuing its model retail workplace violence prevention policy template and model training program. Compliance guidance is also expected. The model retail workplace violence prevention policy and related information will be publicly available and posted on the Department's website.
Please contact the Jackson Lewis attorney with whom you work with any questions about the new law or any other legal issues involving your retail operations.