Administrator Samantha Power at a Swearing in Ceremony for Emily Coffman Krunic as Mission Director for Bosnia and Herzegovina

ADMINISTRATOR SAMANTHA POWER:Dobro jutro [good morning], here. Dobar dan [good evening], there.

It's really great to be part of this event. Jim [Hope], really lovely to hear from your perspective. Jim has most recently been our Mission Director in Ukraine, and this is the first ceremony that I've had the chance to hear him emcee. But, it's great to hear from a fellow Mission Director what these ceremonies mean. Certainly, they mean the world to us.

Ambassador [Michael] Murphy, as much as you think you know about Emily, you are about to learn much more. You will have a lot more ammo to use in various interagency deliberations. But, I want to thank you for joining and doing so in the spirit you did, I've actually - we haven't had the chance to meet in person - but I devour your cables and your tweets. But above all, I have the greatest respect for just how you have not taken the easy path there and really stood. I think, very strongly in the face of an awful lot of resistance and many many headwinds - for not only American values but ultimately for the dignity of the people of the country and of the region. Really, really grateful to you for that. I've admired you from afar for a long time.

I do want to recognize - and Emily and I just talked about the tragedy of the historic floods that have really besieged really small communities in Bosnia and Herzegovina, very specifically Jablanica and Konjic. I know that Ambassador Murphy and Emily are already working with affected communities to support recovery efforts and even visited and met with the affected people. That means the world, I'm sure, to them, that someone has their back. But, our thoughts, of course, go out to those communities. There's a lot coming at the people of Bosnia and Herzegovina, and when the floods pile on, it must be very overwhelming. So again, just a reflection of how much the American people care about the people of the country, and you all are incredible ambassadors for that.

Emily has a full house here today, in person and online, and maybe breaking some records if we add up all the miles traveled for each of the family members. But, we have her father Daniel and her mother Blanche, beaming in on the screen. And, here in the audience, we have her sisters Elizabeth, Ginny, and Julie. Ginny flew in all the way from England, and, incredibly, Julie has made the time to be here today after spending the past few weeks helping hurricane recovery efforts in western North Carolina.

And again, the parallel between what happens in Bosnia and the extremity of that and what happens here is just a reminder of the universality, sadly, of these challenges these days.

Thank you to the sisters, you seem like an incredibly close-knit group. I was like, "Are you thinking of visiting?" And they were like, "Ah, we've been there many times, you know!" So, I know Emily is incredibly lucky to have you in her corner.

We're also joined by Emily's children, of course - by Adrian, who studies engineering at the University of North Florida, and Emily's daughter Stella, who began her own studies recently in anthropology in Amsterdam. I know that through your lives you've had to make big changes often to accommodate mom's spirit of public service - leaving schools, and friends, and communities. So, thank you for your own sacrifices. You are the reason your mom does everything she does. So, thank you.

Alright, this is your life portion.

Emily was born in Jacksonville, Florida, to two parents we just got to see, who instilled in her the value of helping others. Her mom was a nurse before becoming a great caretaker for her four daughters, and then her mom worked at a local school. Emily's dad was a pilot in the Navy and then a lawyer.

As a child, Emily was a go-getter who loved adventure, apparently. Although she was not the oldest, I'm told that she was the one who always directed the games among the girls. Emily went on to earn her degree in philosophy from Texas Christian University, before working at Merrill Lynch, where she saved up enough money to keep fueling her adventures.

She went to Guatemala for three months to learn Spanish and to Chile for six months to teach English to children of the indigenous Mapuche people, where she caught the spark, I guess, for international development work. Emily went on to earn her master's in international peace and conflict resolution at American University, while also volunteering at the International Rescue Committee.

One day, Emily heard that the Organization for Security and Cooperation in Europe, OSCE, was looking for people to support Bosnia and Herzegovina's very first municipal elections since the war. The country, as all of you know, had emerged from a horrific conflict with the signing of the U.S.-brokered Dayton Accords just the year before, and tensions were high as elections neared - with the question of whether the Dayton agreement could result in lasting peace and whether democracy really could be meaningfully ushered in.

Emily still had two months left in her degree program, but everyone she talked to, including the professors whose classes she would be skipping out on, said, "You have to do this. This is too important not to do."

But, she was conflicted, because she was clearly a better student than I was. And so, she called her dad, and he was the last person she just had to make sure that she wasn't doing something crazy. Her dad, Dan, of course, was worried about her going to war-torn Bosnia - again, the bullets had barely ceased firing, and this election was really soon after the war had ended.

But, Emily asked him, and he expressed some reluctance, you know, given that the headlines had recently been very grim. But, Emily asked him, "Dad, what exactly were you doing when you were 27?"

And his answer was, "I guess I was flying jets off aircraft carriers in the ocean…"

So, Emily went on, booked her ticket with everybody's full support. As you heard, she went on to work in Bosnia and Herzegovina for eight years, eventually joining the World Conference of Religions for Peace, one of USAID's partners in Bosnia and Herzegovina as the Chief of Party.

Emily knew that for development efforts to be effective there, after such vicious inter-ethnic conflict, there needed to be enhanced communication and cooperation. The demonization across lines had been very, very intense.

Muslims, Croats, Bosnian Serbs, Orthodox Christians, Catholics, Jews - everyone kind of had to come together in dialogue. So, as you heard again from Ambassador Murphy, she and her team founded this inter-religious council of Bosnia and Herzegovina, and it really has, over the years, worked to mobilize faith leaders, faith communities, in service of reconciliation and rebuilding.

The work has never been easy. The demons, not only from the wars of the 1990s, but dating even further back, loom large. The misinformation which really impedes, you know, the ability to sustain, sometimes, that trust that those encounters can breed - all of that makes it immensely challenging.

But, Emily continued to help the council members establish common ground and find productive ways to work together. Over these last decades, this Council has played an important role on everything from organizing youth reconciliation, to addressing gender-based violence, to facilitating the protection of holy sites for all groups.

I think this shows a characteristic that has defined Emily's work over the years. Even in incredibly difficult environments where the odds seem low of succeeding, she has managed to help people see that there is a path forward, if they can come together.

In Rwanda, Emily arrived at a time when the democracy team's funding had been nearly zeroed out for two years in a row. The Mission was actually considering stopping all democracy and governance programming. But, Emily understood that supporting democracy, again as Ambassador Murphy reinforced, was, in fact, fundamental to advancing development.

To make enduring progress on any front, developmentally, citizens have to be empowered to demand and work toward the change that they want in their own communities. They also have to be able to, through raising their voice at the ballot, be able to get rid of leaders who are corrupt or governing poorly and in a way that isn't bettering the lives of citizens.

In the words of Joseph Rurangwa, an FSN in Rwanda, Emily "fought for DG's identity" - fought for democracy and governance's identity. Apparently, she worked day and night to convince partners, donors, and colleagues that democracy and governance was worth the investment.

Emily went to battle, and Emily won. The Mission in Rwanda didn't just revitalize the small democracy team that Emily had come to lead. It created an entirely new standalone democracy and governance office. The office went from having two activities in other portfolios to an entire portfolio of 13 democracy and governance activities: from training journalists, to hosting election roundtables for citizens and human rights training for Rwandan youth, to even creating the Mission's first-ever activity supporting the LGBTQI+ community in Rwanda. Joseph says, "Emily steered the boat in troubled waters, and with her at the helm, 800,000 flowers bloomed all at once."

In Jordan, where Emily started as the Democracy, Rights, and Governance Office Director and ultimately became the Deputy Mission Director, she helped manage a portfolio completely unknown to her: water. Water is a huge, huge issue, as everyone knows. For Jordan, specifically, the country is the third most water scarce country in the entire world. And, while a country is considered to face water scarcity when it has less than 500 cubic meters of water per person per year, Jordan has just one-fifth of that. Just to give you a sense of the magnitude of this challenge. And water, as we know, again, all of us, from our own lives, is necessary for just about everything.

Jordan's water portfolio is the largest budget for any single portfolio for USAID, and it is also a country - one of the few countries in the world - where USAID finances large infrastructure projects. So, it was a huge task, and though Emily had no formal background in water, she quickly became fluent in everything from project finance to major infrastructure construction. One colleague at the time says, "Emily came to the job with so much humility and curiosity. It really inspired all of us to feel like we were all in this together."

Emily led the team as they took on two tasks. First, while Jordan had an existing water sharing agreement with its neighbor Israel, Emily knew that in spite of the complex relationship between the countries, they could and should share more water.

So, she and the team helped negotiate an agreement in which the two countries agreed to double the volume of water that they shared. This was a historic agreement that spared further water rationing in Jordan. But, Emily also knew that to meet the scale of need, Jordan needed to develop its own desalination ability, turning saltwater into drinkable water. So, she oversaw the design and procurement of the third-largest desalination project in the world, leading it through political negotiations, financial hurdles, and technical discussions, as donors, partners, diplomats, and elected officials came together to achieve a workable plan. Emily's efforts paid off.

USAID was able to catalyze nearly $3 billion against our $300 million pledge from donors like the Development Finance Corporation, the European Union, and the Islamic Development Bank. When construction is complete, slated to be in about five years, the project will pump newly desalinated water from the south of Jordan, 280 miles uphill, to the population centers of Jordan, who need the water for daily life - through pipes that are so big that you can actually drive a car through them. This single desalination project will meet a full 40 percent of Jordan's water needs, transforming its water security.

Emily has spent the past year, of course, applying the skills that she honed leading these kinds of ambitious projects in difficult environments in the Mission in Bosnia and Herzegovina, where she returned to serve as Deputy Mission Director. We are told that the first two weeks that Emily was back on the ground in Bosnia and Herzegovina, she met every single person at the Mission, from the Ambassador to the Foreign Service Officers to the Foreign Service Nationals to the cleaning staff, to get to know all of those who are part of her new team.

When it was announced that she was going to be the new Mission Director, her predecessor, Courtney Chubb - an extraordinary Mission Director in her own right - but as Courtney described it, when word went out that she was going to be promoted, the Ambassador was completely overjoyed. And, as Courtney put it, "I've never seen so many smiles on the faces of our Mission staff."

And just to say a word about that Mission staff and having a chance to engage you all directly, you're extraordinary. Our Foreign Service Nationals - as Courtney and I discussed when I was on the ground there on a visit, and Emily and I just discussed - you all are really some of the leading lights in the world. The amount you know, the amount you have achieved, the amount you have circumnavigated, all that stands in your way to make the peace enduring and to try to strengthen checks and balances and institutions. Many of our FSNs in Bosnia and Herzegovina have been there more than 20 years, some more than 30 years. It's just an incredible team. And to have as a Mission Director, as you do, someone who so values you and recognizes how much she has to learn from you every day, that's the best kind of teamwork that can be expected.

So, there is no better person, I think, in something of a returning home, second home really, to Emily but for Emily Coffman-Krunic to be taking the helm as the Mission Director in Bosnia and Herzegovina.

Bosnia and Herzegovina is a special place. It is a country whose people continue to experience incredible hardship. I talked earlier about the flooding, but there's a lot of man-made disasters happening in Bosnia and Herzegovina, because so many elected leaders do not put their people first. Some do, and they are extraordinary, what they put up with as well.

But, when institutions don't work always on behalf of the people, it makes what the people do to make development happen even more impressive. And, the efforts that the people of Bosnia and Herzegovina have made, initially, to rebuild, to revitalize, to grow, really speak just to the resilience of all communities, and it's an inspiration for those of us who only get to visit every now and then.

Since 1996, the U.S. government has provided more than $2 billion, including $1.5 billion from USAID alone, in assistance in efforts to support, again, those on the ground who are building a democratic and inclusive European country. One of the most complicated government structures in the world, makes things very, very challenging. It is hard, often, for leaders to agree on the kinds of basic policies or basic initiatives that the people really expect from them. When they agree, it can be very challenging to operationalize those efforts. But nonetheless, again, there is so much good that is happening on the ground.

The virulent nationalism that lives on, usually most vocally in those who don't know how to or don't care to deliver basic services for the citizens of the country, continues to threaten the progress that has been made. We see the direct targeting of NGOs and development partners. We see attacks on independent media. We see, basically, threats to this effort to build a strong, independent, and vibrant European country, which is so clearly what young people in the country want.

USAID has an incredibly important role to play in support of the whole country team's effort to push back against these challenges. We are working to counter harmful nationalistic rhetoric and narrative, with the goal of strengthening the security and the dignity for individuals and for communities within the country. We are expanding our work with independent media, with civil society, with investigative journalists. We are working to contribute to economic development, to help the private sector drive growth, and to include all groups like LGBTQI+ communities, women and Roma populations, in the progress that the people of Bosnia and Herzegovina are trying to drive.

Now, Emily, I want to end these remarks on something your son Adrian told us. We asked Adrian what it was like to grow up and to travel the world with you. And Adrian said, "I always knew that what my mom did was helping people. It made me want to be a better person."

So, Emily, I think it's safe to say you've made so many of us here want to be better people, even I, just listening to your journey, but also seeing what you've been doing on the grounds in Bosnia and Herzegovina, and in Jordan, just during my time here. And, what I love about your spirit is you never give up. You don't care about the odds. You just invest body and soul, bring questions and not answers in the first instance, empower your teams, and you have one of the best teams in the world there, as you well know, and you do it all with an eye to future generations and what would mean the most.

So, we are thrilled that you're our Mission Director in Bosnia and Herzegovina, and I look forward to making it official and swearing you in. Congratulations.

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