Entergy Mississippi storm update 8/19/2024, 8 p.m.

Insights > Entergy Mississippi storm update -- 8/19/2024, 8 p.m.

Entergy Mississippi storm update -- 8/19/2024, 8 p.m.

08/19/2024

Overnight thunderstorms brought heavy rains, strong winds, and lighting strikes into our service territory causing fallen trees and broken tree limbs resulting in outages and damages to our facilities. As of 11 p.m. last night, a peak of 21,103 customers were without power. A strong restoration effort has taken place today and as of 7 p.m., 5,118 customers remain without power. Damage assessment has identified damages to 53 poles, 15 transformers, 35 cross arms, and over 42,000 feet of downed wire. A workforce of damage assessors, vegetation crews, line workers, and support personnel are diligently working to restore power as quickly and safely as possible through this event. To support the restoration, 180 additional workers were requested and are currently working on site.

As we continue to identify damaged equipment, restoration times will be updated.

Restoration continues through this evening. Customers in the Rankin and Brookhaven areas are expected to have power restored by 11:59 pm this evening for all customers that can safely receive power. With no further weather impacts, estimated restoration times for our remaining customers that can safely receive power is Tuesday, August 20 with times listed in the areas below:

Please remember, Entergy restoration workers cannot restore power to a location with a damaged meter base, conduit or weather head (the metal pipe extending upward from the structure with electrical cables inside). These items must be repaired by a qualified electrician before our workers can restore power. Learn more about the electrical equipment that serves your home.

We sincerely apologize for the inconvenience and appreciate your patience as our crews safely work to restore customers' power.

As with any weather event, please be mindful of the following safety tips:

• Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
• Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
• Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
• If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
• Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers' safety guidelines.
• Turn off any electrical appliances that can easily be turned to the off position until power is restored.

We want to keep you informed and in control. The best way to get information about outages is via Entergy's View Outage page on our website. Additional resources for your convenience:

• Download our app for your smartphone at entergy.com/app or visit Entergy Storm Center to stay informed on our restoration progress.
• Sign up for text alerts. From your cellphone, text R E G to 368374, or visit entergytext.com.
• Follow us on Facebook and on Twitter @EntergyMS.
• Follow updates in your local news media, like radio, television, and newspapers.
• To ensure you receive notifications from Entergy, customers are encouraged to verify their contact information in their myEntergy account.
• If a storm impacts your area, you can report an outage quickly and easily through our digital options - using either our free mobile app, online at com, or by texting OUT to 36778.