Instacart - Maplebear Inc.

10/07/2024 | Press release | Distributed by Public on 10/07/2024 07:25

Instacart Insights: Caper Carts Rolling into an Aisle Near You

As we roll into an enhanced era of grocery shopping, it's clear that consumers are ready to trade traditional shopping carts for something a bit more… intelligent. Smart technology isn't just assisting us in everyday tasks like navigation or scheduling; it's transforming the way we fill our fridges. ✨

A recent survey conducted by Researchscape of over 2,000 U.S. consumers reveals a strong willingness to integrate smart technology in grocery stores, marking a significant shift in shopping preferences. Let's unpack these findings and explore how smart carts, like Instacart's AI-powered Caper Cart, are transforming the grocery landscape today ⤵️

America's Smart Picks: How Consumers Want to Shop and Save

Our survey results reveal that consumers are embracing smart cart technology, seeking solutions that blend convenience with cost-saving features. Here's what shoppers are looking for in their grocery trips:

  • Budget-Friendly Browsing: Half of the surveyed consumers are interested in smart carts to unlock better deals. In an era of rising costs, this technology is a game-changer for consumers of all ages, offering a fresh, tech-savvy approach to savings.
  • Never Miss a Coupon: Smart carts are revolutionizing bargain hunting, especially considering a third of people haven't used a coupon in the past year, and 11% of Gen Z have never used a coupon. This technology bridges the gap, making savings more accessible to all shoppers.

Importantly, the survey found that more than a third (38%) of consumers consistently exceed their grocery budget, and over half (54%) have needed to choose between buying groceries and paying bills. These statistics highlight the need for innovative solutions to help consumers navigate their grocery budgets more effectively.

A substantial 83% of consumers show receptiveness to smart cart technology, particularly if it can help save money and stick to budgets. This high level of acceptance signals that shoppers are open to innovations that enhance their grocery shopping experience, especially when it comes to managing costs.

Smart Tech: Enhancing Your Grocery Experience Today

Smart carts, like Instacart's Caper Cart, don't just help you budget; they bring a touch of magic to grocery shopping. Let's peek into the benefits of the digital shopping basket that's already changing the game:

  • Efficient Navigation: Over half (51%) of consumers will only search for an item for 5 minutes or less before giving up. Smart carts with built-in navigation significantly reduce this "search fatigue" and improve overall shopping satisfaction. No more endless aisle wandering!
  • Meal Planning Made Easy: One-third (33%) of consumers are eager for smart meal planning. The smart cart digital screen can help reduce decision fatigue and inspire more varied, nutritious meals for busy households. "What's for dinner?" becomes the easiest question to answer!

When it comes to checking out, technology is definitely checking in. Currently, 50% of consumers prefer using self-checkout over traditional cashier lanes, highlighting a growing preference for tech-driven shopping experiences.

Smart carts demonstrate strong appeal, signaling they're not just the future of grocery shopping - they're the present.

Unexpected Social Dynamics in the Grocery Aisles

For some people, grocery shopping is just another chore to check off the list. But for others, it's an opportunity to make an impression - and potentially even meet their next date. Our survey uncovered some fascinating insights into the social aspects of grocery shopping that go well beyond simply filling the cart.

The Appearance Factor

Sweatpants or jeans? The great grocery dilemma.

Surprisingly, 6 in 10 consumers worry about their appearance while grocery shopping. This trend is especially pronounced among younger consumers, with nearly three-quarters of Gen Z (72%) and Millennials (70%) paying attention to how they look during their grocery runs. There's even a slight gender gap, with 64% of women caring about their grocery store appearance compared to 56% of men. It seems the fruit and vegetable section isn't just for picking produce - it's also for being seen!

The Embarrassment Factor

Nearly half (48%) of respondents have felt too embarrassed to purchase certain items at checkout, with Gen Z (72%) feeling more self-conscious than Millennials (51%) when buying intimate or adult products. Could smart cart screens be the digital brown paper bag of the future?

Do's and Don'ts

While smart carts, like Caper Carts, are changing the game, some things never change - like grocery store etiquette. Our research reveals some fascinating "dos and don't" insights into what customers consider appropriate vs. unacceptable behavior in the aisles.

Ready to Get Smart?

It's clear the grocery landscape is changing faster than ever, with smart carts already wheeling into our lives to change the way we shop. They're not just a fancy gadget - they're a solution to real pain points that customers of all age groups face every day, from budget tracking and time-saving convenience to simply transforming grocery shopping from a chore to a fun adventure.

With 83% of consumers already expressing trust in smart cart technology, and innovative solutions like Instacart's Caper Cart already in use in grocery stores across the US, the future of grocery shopping is not just around the corner-it's already in your local store, ready to enhance your shopping experience. Happy shopping!

Survey Method:
This survey was conducted online within the United States by Researchscape on behalf of Instacart from September 6-8, 2024, among 2,177 U.S. grocery consumers, including 556 Boomers, 558 Gen X, 557 Millennials and 506 Gen Z. For complete survey methodology, including weighting variables, defined terms (like Boomer), and subgroup sample sizes, please contact [email protected].

Instacart

Author

Instacart is the leading grocery technology company in North America, partnering with more than 1,400 national, regional, and local retail banners to deliver from more than 80,000 stores across more than 14,000 cities in North America. To read more Instacart posts, you can browse the company blog or search by keyword using the search bar at the top of the page.