Florida Department of Agriculture and Consumer Services

08/22/2024 | Press release | Distributed by Public on 08/22/2024 07:02

Siemens Industry Recalls SolarReady™ Meter Combos Due to Fire Hazard

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  • Recalled Siemens SolarReady Meter Combo and inside panel label
  • Location of Catalog Number and Date Stamp
Name of Product:
Siemens SolarReady Meter Combos
Hazard:

An interior connection in the recalled Siemens SolarReady Meter Combos can overheat, posing a fire hazard.

Remedy:
Replace
Repair
Recall Date:
August 22, 2024
Units:

About 3,910

Consumer Contact

Siemens Industry at 800-756-6996 from 9 a.m. to 6 p.m. ET Monday through Friday, by email at [email protected], or online at https://www.siemens.com/us/en/products/energy/low-voltage/solarready-meter-combo-safety-recall.htmlor at https://www.siemens.com/us/en/products/energy/low-voltage.htmland click on the "Email us for Further Information for Recall" button for more information.

Recall Details

Description:

This recall involves SolarReady Meter Combos with catalog numbers MC2442S1200SC and MC2442S1200FC, manufactured from August 2021 through August 2022. The catalog number and date stamp are located on a label on the inside of the front panel of the solar meter. This product serves as the connection point between the utility power supply, a rooftop solar system, and the main electrical panel serving a home. Depending on the installation, the panel within this product could contain the branch breaker circuits (breaker box) for the entire home or part of the home. This panel also contains the main breaker service disconnect for the whole home's power.

Remedy:

Contact Siemens to determine if your SolarReady Meter Combo is included in this recall. Siemens will arrange for an on-site inspection, and repair or replacement of recalled meter combos by a licensed contractor at no cost to the consumer. Siemens is contacting distributors directly.

Incidents/Injuries:

The firm has received eight reports of overheating, including one report of a localized fire. No injuries have been reported.

Sold At:
Electrical distributors nationwide from August 2021 through April 2024 for between about $640 and $990, depending on the model.
Importer(s):

Siemens Industry Inc., of Alpharetta, Georgia

Manufactured In:
Mexico
Recall number:
24-346
Fast Track Recall

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If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

Related Recalls

An interior connection in the recalled Siemens SolarReady Meter Combos can overheat, posing a fire hazard.

The recalled area rugs violate the mandatory federal flammability regulations for carpets and rugs, posing a fire hazard.

The recalled cleaning product violates the Federal Hazardous Substances Act because it is deceptively labeled as "Safe and Non-Toxic" and lacks the required cautionary statements for petroleum distillates, posing a risk of poisoning to consumers.

The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.

The recalled smart heaters can turn on without user input, posing fire and burn hazards.

A power interruption in the heat pump can result in the product providing heat when the power resumes, despite the thermostat being in cooling mode, posing a risk of excessive heat exposure to consumers.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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