Why I Joined NWN Carousel: Accelerating Customer Experience through AI-Powered Services

As I reflect on my 25-year journey in IT management, managed services, and product development, I'm reminded of the power of innovation to drive business outcomes and transform industries. That's why I'm thrilled to join NWN Carousel as the Chief Technology Officer (CTO), bringing my expertise to bear on the company's mission to empower customer success through AI-powered innovation.

At NWN Carousel, we're dedicated to helping customers accelerate their adoption of AI technologies to drive growth, reduce risk, and deliver better business outcomes. Our AI-powered managed services, cloud transformation, and intelligent infrastructure solutions leverage 30+ years of engineering strategic outcomes for over 5000 organizations. With our proprietary Experience Management Platform (EMP), we ensure seamless service delivery, real-time observability, and improved uptime, efficiency, and experiences for our clients.

Our goal is to empower customers to unlock the full potential of AI, from predictive maintenance to personalized customer experiences. By delivering cutting-edge AI-powered managed services, we'll help our customers reduce risk, increase efficiency, and drive business growth. With our culture of innovation, integrity, and operational excellence, we're committed to delivering exceptional outcomes for our customers.

NWN Carousel is uniquely positioned to help our 5000 clients accelerate cloud transformation and AI adoption. With our heritage in engineering and managed services, we have a deep understanding of the complexities and challenges involved in cloud migration and AI implementation. Our expertise in cloud transformation, intelligent infrastructure, cybersecurity, managed devices, visual collaboration, and cloud communications makes us the ideal partner for organizations looking to modernize their IT infrastructure and leverage the benefits of cloud and AI. Our EMP platform ensures seamless integration and visibility across multiple cloud and AI technologies, providing customers with unparalleled insights and control.

As I joined NWN Carousel, I was impressed by the company's commitment to its values of innovation, integrity, and operational excellence. I was struck by the sense of camaraderie and teamwork that permeates the organization, and I was excited to be part of a company that prioritizes its people and their development. The culture at NWN Carousel is one of collaboration, experimentation, and continuous learning, with a focus on empowering individuals to take ownership and drive change. This aligns perfectly with my own values, and I'm excited to be part of a team that shares my passion for innovation and customer-centricity.

I'm proud to join a company that has received hundreds of industry awards and has been recognized as a 'Best Place to Work'. I'm grateful for the opportunity to work with such a talented and dedicated team, and I look forward to contributing to our success and helping our customers achieve their goals.