Paytient Technologies to expand in Columbia, creating 32 new jobs…

Paytient Technologies, a healthcare technology company, announced today that it is expanding its home office in Columbia, creating 32 new jobs. The company is expanding its workforce locally, as well as nationally, to meet growing market demand as employers and insurers improve healthcare affordability.

"We're pleased to see a Missouri-made technology company like Paytient continuing to grow," said Governor Mike Parson. "Our state is receiving national recognition as a hub for high-tech innovation due to our low costs and ideal business climate. It's exciting to see leading employers like Paytient contributing to our technology industry while investing and creating jobs in their communities."

Founded in Columbia in 2018, Paytient created an innovative new benefit, the Health Payment Account, which empowers insured Americans to more easily and confidently access care before their deductible is met. The solution allows members to smooth out of pocket costs over time, removing the stress of spiky, unexpected healthcare costs. In 2025, the company will partner with leading Medicare Part D Plan Sponsors and pharmacy benefit managers (PBMs) to power their Medicare Prescription Payment Plan (M3P) solution, which allows Medicare beneficiaries to smooth copays for covered Part D drugs. Paytient was recently added to the health plans of nearly 45,000 Missourians via its partnerships with Anthem and the Missouri Chamber of Commerce and Industry's Chamber Benefit Plan.

"Improving the ability to pay for care improves health outcomes," said Brian Whorley, Paytient Founder and CEO. "The Medicare Prescription Payment Plan ensures all Part D beneficiaries are better able to access and afford healthcare. We believe this has become a standard of care as it relates to health plan design - insurers are building plans that give more people a better opportunity to ensure they're able to get care."

In partnership with leading payers and PBMs, Paytient estimates that it will be part of nearly 25 million Americans' health plans in 2025 with further expansion in 2026. There is growing demand for its software. In a 2024 survey of the company's users, 54% of respondents said that they would have skipped some or all care without their Paytient card. For employers and plan sponsors aiming for improving retention, 64% of Paytient respondents reported feeling more likely to keep their job and 92% were more satisfied with their health benefits overall. Paytient has maintained a 90+ Net Promoter Score (NPS) and 4.9 stars on Trustpilot with glowing reviews.

"Paytient's expansion is further proof of Missouri's ability to support the success of innovative and high-tech businesses," said Michelle Hataway, Director of the Department of Economic Development. "We're proud to support Paytient as it continues to help Missourians prosper in Columbia and beyond."

New jobs added as part of Paytient's expansion will pay an average wage well above the county average.

For this expansion, Paytient will benefit from the Missouri Works program, a tool that helps companies expand and retain workers by providing access to capital through withholdings or tax credits for job creation.

About Paytient

Founded in 2018, Paytient is a healthcare technology company developing innovative solutions that help people more easily and confidently access and afford care. Paytient partners with 6,000+ employers, payers, and leading healthcare providers, including Hyatt, R.R. Donnelley, Cigna, Centene, and Delta Dental and will serve 25 million Americans by 2025.

To learn more about Paytient, visit paytient.com.

About the Missouri Department of Economic Development

The Missouri Department of Economic Development (DED) works to create an environment that encourages economic growth by supporting Missouri's businesses and diverse industries, strengthening our communities, developing a talented and skilled workforce, and maintaining a high quality of life. As one team built around the customer and driven by data, DED aspires to be the best economic development department in the Midwest. Through its various initiatives, DED is helping create opportunities for Missourians to prosper.

For the latest updates on DED's current or future programs and initiatives, visit DED's website.

About the Missouri Works Program

As the state's number one incentive tool for expansion and retention, the Missouri Works Program helps businesses access capital through withholdings or tax credits to embark on facility expansions and create jobs. This program can also help businesses purchase equipment to maintain its facility in Missouri.

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