IBM Maximo Application Suite 9.0 Provides Users With New GenAI, FSM And Emissions Functionality

IBM Maximo Application Suite 9.0 Provides Users With New GenAI, FSM And Emissions Functionality

IBM released version 9.0 of its Maximo Application Suite (MAS) on June 25^th, integrating new features and workflows to better support asset maintenance, inspection and reliability activities. IBM has continued to add capabilities focused on creating a single platform for asset lifecycle management, supporting industrial firms from asset acquisition through to disposal, to its MAS offering. This latest version introduces functionality spanning:

• Generative AI (GenAI) assistants for work order intelligence and application onboarding.
  GenAI assistants provide Maximo EAM users with very targeted implementations focused on high-value low-risk data collection and application training. The first of these use cases is an assistant capable of verifying, correcting or suggesting the proper asset failure code on a work order, ensuring maintenance teams are building up an accurate and adequate database of asset failures. This helps firms to better understand patterns of failure and diagnose potential problem components. IBM also hopes to improve predictive failure and anomaly detection capabilities for new assets by training machine learning (ML) models on failure mode context data from common assets to produce data sets for non-standard assets. Additionally, version 9.0 includes a GenAI onboarding assistant trained on Maximo product documentation, enabling seamless implementation and upgrading for new as well as existing clients.
  
  
• Improved scheduling and mobile app experiences for field service management.
  IBM has also introduced a new field service management (FSM) feature to automate work order balancing and scheduling. The system will utilize device tracking to detect what technician is closest to the work that needs to be done, along with other criteria such as qualifications and skill level, to efficiently assign work orders. Technicians will then be able to leverage Maximo Mobile to access work order information, accept or reject work orders, and start and complete work. They will also be able to perform computer vision and AI based inspections and use AI assistance to search for the most probable fixes directly from their mobile device. This integrated functionality will ensure that maintenance teams in the field are managing work orders in an efficient and effective way.
  
  
• Emissions management for critical assets.
  Emissions management functionality in this latest release includes capabilities to monitor continuous and fugitive emissions at an asset level, enabling maintenance teams to quickly respond to mitigate emissions incidents and connect emissions reduction efforts with work order activities. This functionality will also allow Maximo users to directly record and track emissions data for operational reporting and regulatory compliance within a single platform. Firms that have implemented IBM Envizi for ESG and decarbonization activities can better understand how operational emissions data is impacting their decarbonization and sustainability goals.

To learn more about the capabilities of MAS, look out for our upcoming Green Quadrant report on APM software.