Florida Department of Agriculture and Consumer Services

11/14/2024 | Press release | Distributed by Public on 11/14/2024 08:07

New Cosmos USA Recalls Combination Natural Gas and Carbon Monoxide Alarms Due to Failure to Alert Consumers to the Presence of Natural Gas and to the Risk of Carbon Monoxide[...]

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  • Recalled Natural Gas + CO Alarm
  • Location of Model Number of Alarm
  • Location of Serial Number of Alarm
Name of Product:
DeNova Detect Brand Combination Natural Gas and Carbon Monoxide Alarms
Hazard:

After alerting consumers to the presence of natural gas or carbon monoxide, the recalled alarm can go into sleep mode when the alert lasts less than four minutes. During this time, the alarms can fail to detect and alert consumers to a new incidence of natural gas or carbon monoxide, posing a risk of carbon monoxide poisoning.

Remedy:
Replace
Recall Date:
November 14, 2024
Units:

About 26,360

Consumer Contact

New Cosmos USA Inc. toll-free at 888-447-6016 from 7 a.m. to 7 p.m. ET Monday through Friday, email at [email protected], or online at www.denovadetect.comand click on "Recalls" or at www.denovadetect.com/safetynotice-dd622for more information

Recall Details

Description:

This recall involves the DeNova Detect brand combination natural gas and carbon monoxide alarms with model number DD622NCV. DeNova Detect, Natural Gas + Carbon Monoxide are printed on the front of the alarm. The model number is on the top side of the alarm. The serial number is on the right side of the alarm.

Remedy:

Consumers should immediately register online at www.denovadetect.com/safetynotice-dd622to receive a prepaid shipping package and replacement alarm. Consumers should continue using the recalled alarms until they install the replacement alarms. Once they receive the replacement alarm, consumers should ship the recalled alarm back in the provided prepaid shipping package.

Consumers can review Protect Your Family from Carbon Monoxide Poisoning | CPSC.gov for more information about preventing carbon monoxide poisoning.

Incidents/Injuries:

None reported

Sold At:
Lowe's stores nationwide and online at Amazon.com, Lowes.com and Denovadetect.com from December 2023 through July 2024 for between $90 and $102.
Distributor(s):
New Cosmos USA Inc., of Lisle, Illinois
Manufactured In:
Japan
Recall number:
25-045
Fast Track Recall

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If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

Related Recalls

After alerting consumers to the presence of natural gas or carbon monoxide, the recalled alarm can go into sleep mode when the alert lasts less than four minutes. During this time, the alarms can fail to detect and alert consumers to a new incidence of natural gas or carbon monoxide, posing a risk of carbon monoxide poisoning.

The smart electric space heaters can overheat, posing fire and burn hazards. Testing determined the smart electric space heaters do not comply with the voluntary industry safety standard, UL 1278, posing an overheating and fire risk from wireless control features.

The crimp holding a wire in place in the cabinet heater is not properly finished and can result in the wire detaching, posing an electrocution hazard.

The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.

The recalled AirJet and HydroJet spa pumps can overheat causing the plastic housing to ignite, posing a fire hazard.

The lithium-ion batteries in the HALO 1000 Portable Power Station can overheat, posing fire and burn hazards that can lead to serious injury or death.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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