Tags:

• Consumer Protection
• Bureau of Consumer Protection
• Technology
• Software and Databases
• Advertising and Marketing
• Advertising and Marketing Basics

The Federal Trade Commission is taking action against software maker Adobe and two of its executives, Maninder Sawhney and David Wadhwani, for deceiving consumers by hiding the early termination fee for its most popular subscription plan and making it difficult for consumers to cancel their subscriptions.

A federal court complaint filed by the Department of Justice upon notification and referral from the FTC charges that Adobe pushed consumers toward the "annual paid monthly" subscription without adequately disclosing that cancelling the plan in the first year could cost hundreds of dollars. Wadhwani is the president of Adobe's digital media business, and Sawhney is an Adobe vice president.

PRESS RELEASE: FTC Takes Action Against Adobe and Executives for Hiding Fees, Preventing Consumers from Easily Cancelling Software Subscriptions