12/12/2024 | Press release | Distributed by Public on 12/12/2024 08:03
This New Year's Eve, Airbnb is introducing measures to help reduce the risk of unauthorized and disruptive parties. This anti-party technology uses machine learning to identify and block potentially higher-risk bookings of entire home listings from being made - with the goal of promoting positive travel and hosting on the platform.
Airbnb's defenses assess a number of signals - including the length of the trip, the type of listing, how far the listing is from the guest's location, and when the reservation is being made - to help determine the potential risk for a disruptive, unauthorized party. If a booking is identified as higher risk, the guest will either be blocked from booking, or redirected to alternative accommodations on the platform.
"While issues are rare, we want to do our part to help reduce the risk of unauthorized and disruptive parties. Airbnb is committed to supporting hosts and the communities they live in, and we hope these defenses allow guests, hosts and neighbors to celebrate the holiday with added reassurance."
Tara Bunch, Global Head of Operations at Airbnb
This technology will be in effect leading up to and over New Year's Eve in countries and regions across the globe, including in the US, Puerto Rico, Canada, the UK, France, Spain, Australia and New Zealand. For guests seeking to book an entire home listing on Airbnb for New Year's Eve in these countries, the following measures will be in place:
Airbnb has activated these restrictions around New Year's Eve since 2020. In the years since, we've seen a significant decrease in the rate of parties reported to us over this holiday. Last year alone, nearly 74,000 people globally were blocked from booking an entire home listing on the platform, including approximately 33,000 people in the US, approximately 5,700 people in Canada, and approximately 16,000 people in France. Since we first implemented this defense in 2020, the rate of parties reported to us over NYE has decreased by over 60% in the countries where measures were in place.
In the US, approximately 33,000 guests were blocked or redirected from attempting to book on Airbnb over New Year's Eve. This includes approximately 4,700 guests in California and approximately 4,200 guests in Texas.
Disruptive and unauthorized parties on Airbnb are rare, and these efforts build on existing measures and resources to promote responsible travel and help enforce our global ban on disruptive parties. These include: