HEI - Hawaiian Electric Industries Inc.

27/08/2024 | Press release | Distributed by Public on 28/08/2024 13:26

Hawaiian Electric completes power restoration for customers impacted by Tropical Storm Hone

Hawaiian Electric completes power restoration for customers impacted by Tropical Storm Hone

Customers who remain without power urged to report outage

Release Date: 8/27/2024

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HILO, Aug. 27, 2024 (8 p.m.) - Hawaiian Electric has completed power restoration to all remaining customers impacted by Tropical Storm Hone, with the exception of those who must repair damage to their property before service can safely be restored.

Power has also been restored to all Maui and Oahu customers impacted by the storm.

On Hawaii Island, crews completed repairs in the following areas:

  • East Hawaii: Ahualoa, Eden Roc, Hawaiian Acres, Hawaiian Beaches, Hawaiian Ocean View Estates, Hawaiian Paradise Park, Hilo, Honokaa, Leilani Estates, Mauna Loa Estates, Nanawale, North Kulani, Orchid Land, Pepeekeo, Volcano, Waiakea Uka
  • West Hawaii:Kalaoa, Kuakini, South Kona (Kapua)
  • North Hawaii: Hawi, Kamuela, Waikoloa
  • South Hawaii: Pahala

Any customer who is still without electricity is urged to call the Hawaii Island Trouble Line at 808-969-6666 to report the outage.

Hundreds of employees on Hawaii Island, Maui and Oahu worked behind the scenes and in the field to safely restore power as quickly as possible. Lineworkers and support staff from neighbor islands who traveled to Hawaii Island to assist with restoration efforts are scheduled to return to their home locations tomorrow.

Hawaiian Electric thanks customers for their patience and efforts to prepare their homes for emergencies like severe storms. The company also is grateful to its emergency response partners who worked tirelessly alongside our employees to restore electric service to our communities.