Entergy crews continue to support power restoration following Hurricane Helene

Insights > Entergy crews continue to support power restoration following Hurricane Helene

Entergy crews continue to support power restoration following Hurricane Helene

10/02/2024

Entergy has deployed more than 1,000 employees and contract workers to help restore power in the aftermath of Hurricane Helene. The storm made landfall on Florida's northern coast before leaving a trail of destruction from Georgia to the Carolinas.

"Our thoughts are with all who have been impacted by Hurricane Helene's widespread destruction," said Charles Long, senior vice president of power delivery "Events in our own region have taught us that when extreme weather hits, it takes a dedicated army of mutual aid workers to restore power and help restore communities."

Prior to Helene's landfall, Entergy crews and equipment were pre-positioned to safely restore power as quickly as possible in Florida and Georgia, helping Florida Power & Light in restoring power to more than 95% of its impacted customers approximately four days after landfall. Crews continue to support Georgia Power through restoration efforts as the state of Georgia responds to what the company is calling the most destructive hurricane in the company's history. Entergy crews are also supporting AEP Appalachian Power Duke Energy Carolinas, and LG&E and KU Energy as restoration work continues.

After landfall, Helene continued to cause widespread destruction as the storm moved inward through the Southern Appalachians. Entergy is now shifting resources to safely continue helping those impacted by Helene throughout the Carolinas.

"Hurricanes are a part of our history, but that's not the case for some of the hard-hit areas still suffering from Helene," said Long. "Mutual assistance agreements are a hallmark of the utility industry and are critical to our power restoration process. The human impact from this event has been immense and is still unfolding, and we welcome the opportunity to return the favor to our easterly neighbors and deploy our resources to help those in need. We will continue to offer as many workers as possible to the affected area while balancing people and resources here to meet the needs of our customers."

Entergy has made many strides to strengthen our approach to mutual assistance and Entergy stands committed to supporting our customers and our neighbors.