15/08/2024 | News release | Distributed by Public on 15/08/2024 22:12
EID customers affected by the outage have been notified via phone and/or emailed based on the contact information EID has on file.
BOIL YOUR WATER BEFORE USING
We regret the inconvenience, but due to an unplanned water outage which occurred on August 14, 2024 at 8:32 PM, we are asking all customers who receive this message to immediately discontinue any water use prior to boiling the water until testing confirms your water meets drinking water standards. Repairs have been completed and the system will begin to recharge as soon as possible this morning, August 15, 2024. This advisory affects approximately 71 customers along Salmon Falls Road in El Dorado Hills, between Dorado Ridge Trail and Falcon Crest Lane, including all connecting streets.
What should I do? What does this mean?
What is being done?
The El Dorado Irrigation District is currently working on resolving the situation and we will inform you when tests show that water is safe to drink, and you no longer need to boil your water.
To view a map of the affected area, please visit our website at eid.org/service notifications. You may also send an email to [email protected] or call customer service at 530-642-4000 should you have any questions.
*Please share or post this information with others who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail*
This notice is being sent to you by El Dorado Irrigation District. State Water System ID#:CA0910001.
Click on the map to see affected area.
EID uses geographic information system technology to identify customers who might be affected by a given outage. If a customer has not been notified and if your property is not shown on the map of the affected area, you can disregard this notice. If you were not notified and are shown in the affected area, please contact Customer Service at 530-642-4000 to update your contact information.