CenterPoint Energy now expects to restore 90% of impacted customers by the end of the day Monday

CenterPoint Energy now expects to restore 90% of impacted customers by the end of the day Monday

Sunday-July-14-2024

​​​Houston - July 14, 2024 - CenterPoint Energy has now restored electricity to more than 1.8 million customers impacted by Hurricane Beryl. The company is tracking ahead of prior expectations to restore 85% by the end of the weekend and now expects to restore power to 90% of impacted customers by the end of day Monday.

Dedicated restoration crews have continued working night and day through the weekend, resulting in the fastest restoration in the company's history. CenterPoint crews are converging on areas with significant structural damage as well as localized outages, deploying crews, equipment and mobile generation solutions to restore customers as safely and quickly as possible. At this time, the company has provided restoration dates to substantially all customers and is working to restore customers sooner than expected, wherever possible.

"Our crews are doing extraordinary work in neighborhoods across Greater Houston and have continued to accelerate restoration despite challenging conditions as thunderstorms rolled through Houston late yesterday," said Lynnae Wilson, Senior Vice President, Electric Business. "Looking ahead, we know those customers who are not yet restored are counting on us, and we are committed to working until we get their lights back on."

Important safety reminders

• Stay alert - ask to see a company identification badge before allowing a utility worker in your home.
• Always stay at least 35 feet away from downed power lines and damaged electric utility equipment.
• Treat all down and damaged equipment as energized and report it to the company at 713-207-2222 or 800-332-7143.
• CenterPoint is currently experiencing longer than usual hold times across its region. The Customer Service team is only accepting calls for electric and natural gas emergencies at this time.
• If using a portable generator, place in a well-ventilated area and never run it inside to avoid a dangerous build-up of carbon monoxide.
• Crews are working to safely restore electric service for you and your family; please be cautious around restoration crews and give them plenty of room to safely assess damage and make repairs.

CenterPoint's electric customers are encouraged to enroll in Power Alert Service® to receive outage details and community-specific restoration updates as they become available. For information and updates, visit CenterPointEnergy.com/StormCenter and follow @CenterPoint for updates during inclement weather events.​