State Government of New South Wales

10/26/2024 | Press release | Distributed by Public on 10/27/2024 16:17

Recovery assistance in the Far West to support residents impacted by the storm

Recovery assistance in the Far West to support residents impacted by the storm

Published:26 October 2024

Released by:Minister for Emergency Services, Minister for Energy and Climate Change, Minister for Planning and Public Spaces

Recovery support will be available next week to Broken Hill and surrounding remote communities including Tibooburra, Wilcannia, Menindee and White Cliffs.

The region was impacted by a severe storm on Thursday 17 October which destroyed seven Transgrid transmission towers causing significant disruption to the supply of electricity.

A Recovery Assistance Point (RAP) will be established from Tuesday in Broken Hill with support and resources to help residents and businesses recover.

The RAP will be open from 10am to 6pm at the Age Care and Wellness Centre in Broken Hill. The RAP will be managed by the NSW Reconstruction Authority (RA) and staff are already working with councils and agencies to understand the local impacts.

Community members can visit the RAP to access mental health services, community not-for-profits, and government representatives, including:

  • Service NSW, including Business Concierge
  • NSW Reconstruction Authority
  • Vinnies
  • Red Cross
  • Legal Aid
  • Insurance Council of Australia

In addition, RA staff will also visit communities in the following locations:

  • Menindee: Tuesday from 10am to 3pm at the Menindee Civic Hall
  • Wilcannia: Tuesday 11am to 3pm at the Wilcannia Community Hall
  • White Cliffs: Wednesday 10am to 1:30pm at the White Cliffs Sporting Club
  • Tibooburra: Wednesday 11am to 2pm at Albert Hall

People who are experiencing hardship, need food relief or support replacing pharmaceuticals are encouraged to visit one of the RAPs and staff will be on hand to assist them.

1,000 food hampers will be made available from early next week by Foodbank. This assistance is being jointly funded by the Australian and NSW Governments under the Disaster Recovery Funding Arrangements (DRFA). RA is working with key services to make sure they get to the people who need them the most. More details will be shared soon.

This support is being offered ahead of the roll out of the NSW Government's financial package announced on Thursday. As part of that package, Service NSW will be delivering support payments to help residents and businesses. Service NSW will provide updates to the community when this financial support will be available.

Federal Minister for Emergency Management Jenny McAllister said:

"We're working closely with the NSW Government to quickly provide on the ground support for those who need it most.

"It has been an incredibly difficult time for the Far West and this assistance will help affected families and businesses access food relief, government services and other financial support.

"Recovery takes time. We're committed to helping impacted communities in the Far West for the long haul."

Minister for Energy, Penny Sharpe said:

"As we work to restore electricity to the Far West there is a need to support the communities which are affected.

"This support includes financial assistance, access to mental health support and food as well as advice on insurance claims. The Recovery Assistance Points bring this together to help those who need it."

Member for Planning and Public Spaces Paul Scully said:

"This is an incredibly challenging time for communities in the Far West.

"The NSW Government is here to help.

"The in person support available through the Recovery Access Points can help to provide the personalised solutions to problems that people need and are looking for.

"If you need help, please get in touch with us through one of the Recovery Access Points as soon as you can."

Minister for Emergency Services Jihad Dib said:

"I encourage everyone who needs help to visit the Recovery Assistance Points. There are government services available to wrap around people and provide support during this time.

"I want to assure those affected that we are working hard to help manage the region's recovery."

Related ministerial media releases

Ministerial media release
24 October 2024
The NSW Government is today announcing financial support to residents and small-to-medium sized businesses in the Far West of the state impacted by the major electrical outage in the region.
Ministerial media release
22 October 2024
The Minns Labor Government is taking further measures to ensure community members and landowners hosting renewable energy infrastructure projects are actively supported, by expanding the functions of the Energy & Water Ombudsman NSW.
Ministerial media release
19 October 2024
Power supplies have been restored to communities in the Far West region of NSW using a large-scale back-up generator, but households and businesses are being urged to reduce their usage this evening to minimise demand.