Our insights from the 2024 Gartner Magic Quadrant for Observability Platforms: What it means for partners

The 2024 Magic Quadrant™ for Observability Platforms Report has been recently published by Gartner® recognizing Dynatrace as a Leader for the 14th consecutive time. This year, Dynatrace was positioned furthest for Completeness of Vision and highest for Ability to Execute.

Additionally, Dynatrace ranked first in three of five Use Cases in the 2024 Gartner Critical Capabilities for Observability Platforms. These Use Cases include Application Health and Performance Monitoring (4.27/5), Hybrid Infrastructure/ Platform Operations (4.25/5), and Business Insights (4.22/5).

Dynatrace believes this positioning across these two reports reflects our commitment to delivering innovation that helps our partners and joint customers solve their most complex business challenges and achieve successful transformation.

We often see organizations consider the Gartner Magic Quadrant in detail before selecting a vendor to work with, so we believe that the recognition of Dynatrace as a Leader is crucial for both our success and that of our partners.

Choosing a partner for success

When evaluating potential technology partners, service providers should prioritize more than just immediate gains. The most successful partnerships are built on a foundation of shared goals, complementary strengths, and a mutual commitment to long-term success.

The recent global IT outages highlight the necessity of evaluating not just how a partner can address current gaps, but also their ability to adapt and provide support during unforeseen issues. A partner's proven track record, industry leadership, and future vision should be pivotal considerations in any decision-making process. This approach ensures the partnership can evolve and continue delivering value as market dynamics shift and customers' business objectives expand.

A strong partnership also requires careful consideration beyond initial compatibility. Building a successful relationship takes time, trust, and ongoing collaboration. It's important to find a partner -and vendor- willing to invest in that relationship, working together to refine solutions and pursue joint goals over the long term.

For Dynatrace, that extends to our existing and prospective partners. Why invest in Dynatrace? But more importantly, why continue to invest in Dynatrace for the next year and beyond?

• For current partners: Dynatrace has a proven ability to drive success through continuous innovation. Our track record ensures our partners can trust that working with Dynatrace will consistently empower them to deliver solutions that drive ongoing success.
• For future partners: For those considering a new partnership, Dynatrace has been proven as a trusted vendor capable of delivering joint solutions that can take customer success to new levels.

A partner for the future, not just today

We believe Dynatrace being named a Leader in the Magic Quadrant 14 consecutive times speaks volumes, to both existing and prospective partners.

In our opinion, being recognized as the highest in Ability to Execute and furthest for Completeness of Vision highlights that Dynatrace was purpose-built to give partners the precise answers and intelligent automation they need to deliver exceptional digital experiences and modernization services.

Ultimately, we believe our positioning in these reports demonstrates the benefits we can bring to our partnerships with systems integrators, service providers, and hyperscale cloud providers, and our commitment to continually enabling the transformation of our joint customers.

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^{Gartner, Magic Quadrant for Observability Platforms, Gregg Siegfried, Mrudula Bangera, Matt Crossley, Padraig Byrne, 12 August, 2024. Dynatrace was recognized as Compuware from 2010-2014}

^{Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.}

^{GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.}

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