Hurricane Francine daily news conference – 9/13/24

Insights > Hurricane Francine daily news conference - 9/13/24

Hurricane Francine daily news conference - 9/13/24

09/13/2024

Entergy Louisiana and Entergy New Orleans leadership have provided a restoration update following Hurricane Francine's landfall in Southeast Louisiana.

Michelle Bourg, Vice President of Customer Service for Entergy Louisiana, and Deanna Rodriguez, Entergy New Orleans President and CEO, detailed progress in this recorded news conference. Key takeaways are:

• Our crews have made tremendous progress in restoring power to our customers. More than 65% of Entergy Louisiana and Entergy New Orleans customers have had their power restored less than 48 hours after Hurricane Francine's landfall.
• Estimated restoration times have been issued for the remainder of out-of-service customers.
• In Orleans Parish, 90% of customers are estimated to be restored by end of day Friday, Sept. 13.
• In Jefferson and East Baton Rouge parishes, 90% of customers are estimated to be restored by end of day Saturday, Sept. 14.
• Coastal areas are estimated to be restored within 2 to 3 days.
• We are using every tool at our disposal to safely restore power to all our customers.
• Our efforts to restore power quickly and safely are made possible by mutual assistance crews.
• Customers are advised to exercise caution when using generators.
• Customers are also advised to beware of scams: Entergy will never require or demand money to reconnect service after a weather-related event.