LADWP HEAT STORM UPDATE — 8 A.M. Monday, September 9, 2024

An LADWP crew lifted up by bucket trucks to make repairs to a power pole.

SEPTEMBER 9, 2024 (LOS ANGELES)-As of 8 a.m., Los Angeles Department of Water and Power (LADWP) crews working overnight were able to reduce the number of customers affected down by half, with the current number of customers without electric service at 7,800 out of LADWP's 1.5 million electric customers. There are currently 100 separate outage incidents which affect small numbers of customers at the community level. This is proving challenging when it comes to the ability to restore a higher number of customers at one time. That's due to the fact that each restoration on small, localized outages, yields a small number of customers restored and the reason why it may take longer than 24 hours for a crew to respond to an outage. We are asking customers whose outage response times extend beyond 24 hours to call our call center at 1-800-DIAL-DWP (1-800-342-5397) so that we can reach out to them directly.

We are utilizing all available resources to support our restoration efforts at this time with the priority to restore the longest duration outages.

And an important reminder for customers who rely on life-saving devices powered by electricity. If you are experiencing a power outage and without backup power supply and need immediate medical attention, please call 9-1-1. Please make sure to call emergency services if you are in need of medical assistance.

LADWP continues to share information via its social media channels and here on LADWP'snewsroom page.

Some resources include:

LADWP September 2024 Outage Response FAQ
What to do in case of a power outage
How to conserve energy while staying safe and cool
The City's cooling centers

Storm Update (both single customer and area outages)

09/09/24 @ 0800 hours

Currently we are at 7770 customers out.
Customers restored since start of storm: 109827

Storm Update (both single customer and area outages)

09/09/24 @ 0800 hours

Currently we are at 7770 customers out.
Customers restored since start of storm: 109827

By Community (area outages only)

Metro

Community	Customers Out
WESTLAKE	2220
EAGLE ROCK	168
LINCOLN HEIGHTS	592
HOLLYWOOD HILLS	591
ARLINGTON HEIGHTS	544
HIGHLAND PARK	422
HYDE PARK	383
MID-CITY	207
MID-WILSHIRE	197
KOREATOWN	180
LARCHMONT	131
HOLLYWOOD	123
EAST HOLLYWOOD	103
EXPOSITION PARK	49
LOS FELIZ	93
BOYLE HEIGHTS	90
HISTORIC SOUTH-CENTRAL	81
EL SERENO	79
ELYSIAN VALLEY	76
HARVARD HEIGHTS	73
SILVER LAKE	45
MOUNT WASHINGTON	39
GLASSELL PARK	39
BROADWAY-MANCHESTER	38
ATWATER VILLAGE	38
UNIVERSITY PARK	31
WESTCHESTER	29
MAR VISTA	22
RANCHO PARK	21
HARBOR GATEWAY	20
BEVERLY GROVE	14
HOLLYWOOD HILLS WEST	13
MONTECITO HEIGHTS	0
CHESTERFIELD SQUARE	0

Valley

Community	Customers Out
SHERMAN OAKS	192
WEST HILLS	130
VAN NUYS	74
NORTH HOLLYWOOD	58
SYLMAR	45
SUN VALLEY	32
LAKE BALBOA	32
PANORAMA CITY	27
SUNLAND	16
STUDIO CITY	20
PACOIMA	18
ARLETA	18
BEL-AIR	17
TUJUNGA	14
OTHER	10
NORTHRIDGE	8

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