Xero Limited

06/05/2024 | Press release | Archived content

Changes to Xero’s plans in Aotearoa New Zealand

LAST UPDATED: Jun 11, 2024

We want to make sure the needs of small businesses and their advisors are met well into the future, and that means providing you with easier access to tools that help you run your business efficiently. So we're refreshing our subscription plans for small businesses and partners with new plans which will be available from 12 September 2024.

We've put a lot of consideration into creating simplified plans with bundled tools and features, to help solve your most important accounting and people management tasks.

Find out more about the plans and what's included for small businesses and for accountants and bookkeepers.

Introducing Xero's small business plans

We're launching three new streamlined business plans for our New Zealand customers, as well as enhancing the Ultimate plan.

  • Xero Ignite plan: Accounting basics made for businesses starting out
  • Xero Grow plan: Accounting tools for self-employed and growing businesses
  • Xero Comprehensive plan: Streamlined accounting and payroll for businesses with employees
  • Xero Ultimate plan (enhanced): Accounting, payroll and forecasting tools to help businesses scale for future growth

The new plans will replace Xero's Starter, Standard and Premium plans which will no longer be sold from 12 September 2024. Additionally, existing add-ons (payroll, projects and Analytics Plus) will no longer be available for separate purchase from this date.

The new plan line-up has more key features included, with fewer plans and no add-ons to navigate. That means easier access to the tools and features you're looking for, so you can spend time on the things that count (like running your business).

Find out more about how our new business plans compare with existing plans and what's included.

Introducing Xero's partner plans for accountants and bookkeepers

We're also simplifying partner plans from three down to two (Xero Ledger and Xero Cashbook will remain unchanged). These partner plans are only available for purchase by accountants and bookkeepers.

  • Xero Ledger: Annual tax basics to help prepare and submit annual tax returns for non-trading clients
  • Xero Cashbook: Bookkeeping essentials for non-GST-registered clients

The new line-up of plans is designed to make it simpler for you to recommend the best plan and tailor your practice services to clients. That means easier access to features (including cash-coding in all of the new business plans) with key add-ons bundled into some plans.

From 12 September 2024, Xero GST Cashbook will no longer be sold.

Find out more about what's included in both the partner and business plans.

Moving to a new plan

From 12 September 2024, we'll be moving existing plans to new plans in a phased approach and we intend to move all plans by March 2025. Alternatively, you can choose to move to a new plan yourself, after 12 September 2024.

We'll provide more details on our migration plan and approach in September. We'll take into account your current plan (and any add-ons). For the majority of customers, this will mean more features for the same or lower price when they are moved to a new plan. Rest assured, you'll have at least 60 days' notice before we make any changes to your plan.

What will happen to my plan on 12 September 2024?

  • If you're currently on the Ultimate plan, you'll get the enhancements without needing to do anything. These include expenses, payroll and projects for up to ten people, instead of the current five
  • You're welcome to move to a new plan yourself from 12 September 2024. However, once you've moved, your previous plan will no longer be available. If you want to upgrade or downgrade a plan, or remove an add-on, you'll need to choose one of the new plans. If you transfer a subscription, the new subscriber will need to choose one of the new plans
  • If you don't want to change plans, you can wait until Xero moves you to a new plan. (We'll give you at least 60 days notice before we do this.)

How we're supporting you

We understand that these new plans may feel like a big change, but please know that we'll continue to keep you updated during the process. In the meantime, we recommend familiarising yourself with the new plans so you can consider which is the best option for you.

Small businesses

If you're a small business:

Accountants and bookkeepers

If you're an accountant or bookkeeper: