22 07 24: Rainbow Waters goes LIVE on the cloud version of Microsoft Dynamics 365 Business Central InnovEra by Data Communication!

Data Communication, a member of the EPSILON NET Group, completed successfully the transition of Rainbow Waters, the leading water cooler and filter company in Greece, to the cloud version of Microsoft Dynamics 365 Business Central.

Rainbow Watersis the largest water cooler and filter company in Greece and the third largest in Europe. The company employs 360 workers, operates over 70 service points nationwide, and has a distribution network with 152 vehicles, serving 450,000 satisfied customers, both households and businesses. As a result, more than 1.6 million consumers enjoy its products and services daily. Rainbow Waters offers a wide range of water coolers for businesses and home use, as well as water filters for purification and filtration, with specialized staff for installation and filter replacement. Additionally, the company trades in coffee products, beverages, and healthy snacks, issuing over 1 million invoices annually.

For its digital upgrade to the cloud version of Microsoft Dynamics 365 Business Central InnovEra, Rainbow Waters trusted the experienced staff of Data Communication, cementing their already successful collaboration in implementing Microsoft solutions.

The project was quite demanding, involving 130 users and requiring integrations with various systems such as DIAS/RF, CRM, Yuboto, Fidelity, Galaxy SFA, Atcom, and Power BI, as well as supporting complex customizations. Notably, the implementation needed to take place during specific periods when the company would be closed. Additionally, due to the use of an older version of Microsoft Dynamics Nav (2013) with localization from another vendor, a complete integration of InnovEra's localization was achieved, including the transfer of a decade's worth of system data.

The transition to the cloud was completed successfully within eight months from its inception, with minimal downtime during periods when the company was closed, ensuring a smooth continuation of operations before the start of the summer season.

The solution has been live for several months now, serving as the foundation of Rainbow Waters' digital transformation, allowing the company to operate more efficiently and flexibly than ever before.

The initial benefits from the system's operation are already evident and include:

• Increased efficiency: Using a unified cloud system has simplified operational processes, reducing management time and increasing productivity.
• Improved collaboration: Users now have immediate access to information from any location, facilitating inter-departmental collaboration.
• Enhanced data security: The company's data is now more secure in the cloud, with regular backups and advanced protection measures.
• Flexibility & scalability: The cloud allows for easy adaptation and expansion of Rainbow Waters' systems according to its needs.
• Cost reduction: Moving to the cloud has reduced the maintenance and upgrade costs of IT systems.

As part of the project's completion, the IT Manager of Rainbow Waters stated, "For us, the upgrade to Microsoft Dynamics Business Central InnovEra on cloud is a strategic decision and part of our digital transformation. Rainbow Waters, is oriented towards cutting-edge technologies, trusted Data Communication, and its experienced team. Data Communication executed the project with absolute success and professionalism, within the agreed time and budget. We are extremely satisfied with the result."

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