City of Annapolis, MD

09/25/2024 | Press release | Distributed by Public on 09/25/2024 06:06

Knighton, Gott’s Court Garages Now Feature Gateless Technology for Enhanced Customer Experience

Annapolis, MD - (September 25, 2024) - The City of Annapolis and SP+, a Metropolis company, will upgrade Knighton Garage and Gott's Court Garage to gateless entry and exit systems that simplify the parking experience. Starting Monday, September 30, customers will enter and exit the garage without pulling a ticket, swiping a credit card, or waiting for the gate to lift.

Once a customer has completed their transaction at Knighton or Gott's Court, they will become a Metropolis member and no longer need to scan QR codes at these garages or any Metropolis platform-equipped facility in future visits.

How to Park at Knighton and Gott's Court Garages

  1. On arrival at the garage, simply drive in and park. License plate reader (LPR) technology at the garage entrance will capture each vehicle's license plate to activate the start of a parking session.
  2. Find a spot and park.
  3. Use your smartphone to scan the QR code displayed on signage throughout the garage.
  4. Follow the prompts to enter your phone number, license plate number, and payment information to start your parking session.
  5. Walk away!

After activating a parking session, customers end the session by simply leaving the garage (the payment will be automatically calculated for the amount of time parked). The locations will be enforced, with citations issued to vehicles failing to pay within 24 hours of their visit.

City Residents Can Still Park Free for Two Hours with Validation

City residents can continue to park free for two hours with validation. To secure a new QR code-based validation, contact SP+ at [email protected] or (443) 648-3087.

Business Parking and Park Shop & Dine

Parking will also be easier for patrons of businesses that use validations and the Park Shop & Dine program. Businesses using these programs can contact SP+ at [email protected] or (443) 648-3087 for QR code-based validations.

Monthly Parking Customers

Monthly parking customers have been contacted by Metropolis and asked to update their information. Those customers who are part of a group account should reach out to the manager of their organizational account with questions. Individual monthly parkers should contact SP+ at [email protected] or (443) 648-3087.

Knighton & Gott's Court Join Metropolis Network

Knighton & Gott's Court garages are now part of the Metropolis parking network, which includes 4,000 parking locations across North America. Any visitor completing a transaction at Metropolized locations will become a Metropolis member and no longer need to scan QR codes at any facility with the Metropolis platform. They can drive in, park, and drive out when it is time to leave. Acknowledgment and receipt will be sent to each customer for each parking session. Customers will be able to modify payment method(s), card(s) if expired, and manage vehicles on their account.

About SP+

SP+, a Metropolis company, develops and integrates industry-leading technology with best-in-class operations management and support to deliver mobility solutions that enable the efficient and time-sensitive movement of people, vehicles, and personal travel belongings. With nearly 20,000 team members located throughout North America and Europe, SP+ is committed to providing solutions that make every moment matter for a world on the go. To learn more about SP+, please visit www.spplus.com.