New from Dayforce Discover 2024: Customize without compromise through our new studio experience

Organizations around the world have found new ways to help simplify their operations and boost efficiency through the Dayforce platform's end-to-end HCM capabilities. Part of our holistic approach is to allow companies to extend these capabilities to meet their own unique needs while helping reduce complexity. That's why this week at our annual flagship conference, Dayforce Discover, we announced a suite of new tools that will empower users to make the Dayforce experience their own through custom-built integrations, automations, and applications. These tools will alow organizations to inject their company's unique workflows and capabilities into the Dayforce platform, all within a unified user experience. That's customization without compromise.

The technical complexity crisis

"How did our tech stack get so clunky?"

IT professionals are no doubt familiar with (or even a little annoyed by) this kind of question from their leaders. Companies spend years amassing technical debt through fragmented solutions, siloed data, and mountains of quick fixes that haven't scaled with company needs. Even worse, many of these one-off solutions were developed by highly skilled programmers who no longer work at the company. Put it all together and you get a highly combustible environment that turns talented IT professionals into firefighters who spend more time responding to crises than working on new projects. This can lead to massive losses in business efficiency, agility, security, and scalability and can create high turnover, disengagement, and burnout on your IT team.

The first and most powerful step to addressing these challenges is to help reduce the need for custom solutions right at the source - by adopting a unified, best-in-class HCM solution that covers the employee lifecycle using a single data model. From talent management to payroll to workforce management, a single database and rules engine generates greater efficiencies and insights by having data flow smoothly across all areas of the HCM environment.

But even in the world of unified HCM, there might always be edge cases where your company wants to extend or personalize your HCM capabilities. Luckily, the Dayforce platform now offers simple, scalable ways to do this.

Dayforce Integration Studio

Integrations into external platforms and systems of record, like candidate relationship management (CRM) or enterprise resource planning (ERP) software, are a great way to streamline processes, enhance decision-making, and save money. Companies might create these integrations with traditional programming methods, but this approach can be expensive and risky. IT teams spend as much as 37% of their time designing, building, and testing new custom integrations, but the average lifespan for any application within the company is only four years. That's why we've created an ecosystem of studio tools to help companies build reliable, dynamic integrations faster and at lower cost.

That's why we're continuing to improve Dayforce Integration Studio, a one-stop shop empowering customers and partners to create, manage, and deploy integrations between the Dayforce platform and other systems by using one of our 150+ prebuilt connectors or our "build your own" studio tools. This approach is designed to result in:

• Less time to integrate
• Greater customization
• Event-driven flexibility
• Centralized data
• A secure and auditable environment

Within Integration Studio, you'll be able to enjoy a new dashboard that offers a clear look at your active integrations and run time averages along with data usage and any errors in your data flows. This helps you stay on top of your integration maintenance with real-time diagnostics to help keep your integrations healthy.

As we continue to build out our Integration Studio, we'll add enhanced ERP connectors, more powerful integration configurations, and additional connectors to more benefits providers. We're also introducing an inbound connector through POST API to offer your team increased security, efficiency, and compatibility between databases.

AI Agents

Beyond the capabilities of Integration Studio, we're introducing another innovative technology into the Dayforce platform in the form of AI Agents. These incredible agents combine the intuitiveness of natural language with the ability of AI to help accelerate and augment how your organization works in the Dayforce platform.

The true power of Dayforce AI Agents lies in their ability to help inform users' decisions, giving you a dedicated resource to enable you to perform routine tasks while giving your IT team more time to do the work that matters most. Using this approach, you can:

• Accelerate and automate key repetitive tasks
• Integrate intelligence into business processes
• Monitor and optimize data flows across the organization
• Orchestrate workflows across the enterprise

Usually, implementing AI agents requires specialized expertise and deep knowledge of machine learning. You need a team of developers who can design and implement the AI agent and train it on your enterprise-specific data. But our studio capabilities will empower more members of your team to build agents that can help you achieve key business outcomes.

These agents can automate key repetitive tasks, analyze large datasets, and help you make informed decisions to drive operational efficiency and improve people management, all while keeping the human in the loop for trust and transparency. Dayforce AI Agents are designed to be able to anticipate scenarios proactively or even receive a request in natural language, understand it, and take action to drive a particular outcome. Some actions Dayforce AI Agents can take include performing a time away from work request on the user's behalf and comparing paychecks. These same agents can work in a sequence or hierarchy to break down a complex task into simpler steps to fulfill a goal, like swapping shifts between two workers, submitting a time away from work request, or even helping write job descriptions.

These are only some of the examples of what these agents can do to help save your team time and money.

Application Studio

Look deeply into any company and eventually you'll find a process or workflow that's completely unique to it. That's where Dayforce is pushing further to offer customers the full functionality they need, whether out-of-the-box or purpose-built, all from inside the unified Dayforce experience.

Enter Dayforce Application Studio, a platform that empowers users to build their own custom applications within the unified Dayforce experience. Like Integration Studio, this resource allows users to browse a catalogue of pre-built applications or stand up their own custom applications quickly and easily. You can combine these capabilities with Dayforce AI Agents and Integration Studio to extend, personalize, and optimize the Dayforce platform unlike any other HCM platform.

These studio capabilities offer your company:

• Faster time to market by allowing developers to stand up custom applications more quickly
• Cost efficiency by helping reduce development costs and level of expertise required
• A better user experience by keeping your custom-built apps inside the unified Dayforce UI
• Scalability by using Dayforce-developed tools to build apps that can grow with your changing business needs

Let's imagine a very common HCM scenario - the need to create custom forms. This now becomes possible with minimal coding knowledge through the Dayforce Application Studio. Application studio is particularly useful for organizations looking to bridge the gap between business and IT, enabling faster delivery of software solutions and improving collaboration across teams.

Moving forward

With our Dayforce Studio tools, organizations have more power than ever to make the Dayforce platform their own. They can enjoy new levels of agility, efficiency, and personalization while helping free up more of their IT team's time to focus on high-value work. Better yet, Dayforce technology can help them save time and money by creating faster, simpler, and more scalable enhancements. That's customization without compromise.

Forward-Looking Statement and Risk Factors

This blog contains forward-looking statements that involve a number of risks and uncertainties. Statements that are not historical facts, including statements regarding the impact of the availability of Dayforce Learning to organizations in the United States, and our expectations, hopes, intentions, or strategies regarding the future are forward-looking statements. Forward-looking statements are based on management's beliefs, as well as assumptions made by, and information currently available to, management. Because such statements are based on expectations as to the future and are not statements of fact, actual results may differ materially from those projected. These forward-looking statements are not guarantees of future performance and speak only as of the date hereof, and, except as required by law, we undertake no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise.

This blog should be read in conjunction with the risks detailed in the "Cautionary Note Regarding Forward-Looking Information", "Forward-Looking Statement", "Risk Factors", and other sections of Dayforce's Quarterly Reports on Form 10-Q, Annual Reports on Form 10-K and other reports we file with the Securities and Exchange Commission. Copies of reports filed with the Securities and Exchange Commission are posted on our website and are available from us without charge.

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