25/08/2024 | Press release | Distributed by Public on 25/08/2024 10:19
Releases
25 August 2024
August 25, 2024 - True Corporation Plc is actively assisting flood victims in several northern provinces of Thailand. Recently, the company has deployed its network team to affected areas to ensure that base stations are operational in provinces such as Nan, Chiang Rai, Phayao, and Phrae. Additionally, True Corporation's regional teams are working to deliver food, drinking water, and essential supplies to those in need.
The company has also implemented measures to support customers in affected areas, including extending the validity period for prepaid customers, suspending signal cut-offs, and extending payment deadlines by 7 days for monthly subscribers of TrueMove H, dtac, TrueOnline, and TrueVisions (customers will receive confirmation via SMS).
True Corporation continues to fully execute its emergency response plan with a special operations team stationed at the Business and Network Intelligence Center (BNIC), equipped with Artificial Intelligence (AI) to enhance network reliability for 5G, 4G, and home internet services. The company has also prepared emergency equipment such as mobile base stations (COWs) and vehicles for accessing flooded areas, ensuring continuous and effective service even during emergencies.
True Corporation remains committed to closely monitoring the situation and providing full support to alleviate the hardships faced by affected communities.
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