NMMA - National Marine Manufacturers Association Inc.
09/13/2024 | Press release | Distributed by Public on 09/12/2024 23:13
Expanded Service Department Special Event Kicks Off Dealer Week 2024
The Marine Retailers Association of the Americas (MRAA) recently announced an exclusive Service Department Special Event, to be held at Dealer Week 2024 in Orlando, Fla. Designed to help dealership service departments outperform in a challenging market, this educational workshop has expanded from the inaugural service management offering in 2023.
"Because our special service department-focused event last year sold out and participants found immense value in attending it, we've expanded it for 2024," said Mike Davin, MRAA Vice President of Industry Relations. "We are again holding it at Dealer Week to make it convenient for people to attend. This time, we're bringing together service managers and service advisors for a robust educational workshop to help them work together to operate at the highest level."
Dealerships are invited to join Valerie Ziebron, President of VRZ Consulting, and MRAA Senior Education Developer Bernie DeGraw on Sunday, Dec. 8, for the Service Department Special Event: How Service Management & Advisors Can Work Together to Outperform.
The Dealer Week add-on session is designed for anyone currently involved in service management, working as a service advisor or training for one of these roles. It provides teams the opportunity to enhance their performance, streamline departmental operations and improve the flow of information between the front-line service desk and management. Learn more about the session here.
When: 9 a.m. to 3:00 p.m. on Sunday, Dec. 8 (lunch included) - Space is limited.
Cost: MRAA Members, $149 / Non-members, $199