Hurricane Helene – Update #2

Hurricane Helene - Update #2

Last updated on September 25, 2024

The city continues to monitor Hurricane Helene's track and will activate its Emergency Operations Center to a Level II Partial Activation tomorrow morning at 9 a.m. City departments continue to take precautionary measures for any potential impacts from the storm and advise the following:

SOLID WASTE:
At this time, residential and commercial trash, yard waste and recycle pick up is expected to operate normally on Thursday, September 26.

All residents are encouraged to bag and/or bundle loose yard waste. Yard waste should never be placed on top of or in front of storm drains or in roadways.

If Thursday is not your yard waste day, please do not place any yard waste items for collection at your curb, and instead, secure it as best you can and place it near your home. 

CITY CLOSURES:
The following city facilities and services will be closed or unavailable on Thursday, September 26:

• City of Orlando's non-essential offices and services, including City Hall
• All City of Orlando neighborhood centers, parks and pools,
• Harry P. Leu Gardens,
• Lake Eola Park Swan Boats

City of Orlando After School Programs will be open on Thursday, September 26, from 9 a.m. until 12 p.m. for students already enrolled at any of these four sites:

• Dr. James R. Smith Neighborhood Center
• Grand Avenue Neighborhood Center
• Dover Shores Neighborhood Center
• Rosemont Neighborhood Centers

STORMWATER OPERATIONS:
City crews continue to monitor lake levels, inlets, lake outfalls and drainage well intakes. If you experience flooding, please visit orlando.gov/flood or call 407.246.2238.

REPORTING ISSUES:
For power outages and downed power lines, OUC customers can call 407-423-9018 or by texting "OUT" to 69682.
To report a down tree, call the non-emergency line at 407.246.2283. For emergency issues that require immediate attention, please call 9-1-1.

STAY INFORMED:
Residents can also stay informed and get information from the City of Orlando through social media at:

• City of Orlando's Facebook page: facebook.com/cityoforlando
• Spanish - facebook.com/ciudaddeorlando
• City of Orlando's Instagram: instagram.com/thecitybeautiful
• City of Orlando's X (formally Twitter) account: @citybeautiful

For more information, suggested supplies and things to consider while preparing for a storm, visit orlando.gov/storm.

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