CrowdStrike IT Outage -Your Data is Safe!

An event on July 19, 2024, at the CrowdStrike cybersecurity firm caused IT-related outages worldwide at companies using Microsoft Windows hosts. These outages impacted some services here at WCF Financial Bank, as well as at other banks, airports, hospitals, clinics, and countless other businesses across the globe.

Rest assured, your account and personal information remain safe and secure. The outage was related to a defect in a software update. No security incident or cyberattack has occurred at CrowdStrike or Microsoft, and many apps and services have already recovered, including here at WCF.

As stewards of your data, we take protecting your personal information very seriously. Federal officials have warned that threat actors are already taking advantage of this incident by engaging in malicious activity. We encourage you to remain vigilant against phishing schemes and other attempts to steal your private information, and to only follow instructions from legitimate, independently verifiable sources.

Your security and service continuity remain our top priorities, not only on challenging days such as today, but every single day of the year. Thank you for your understanding, and, as always, thanks for banking with us!