eBay Inc.

08/08/2024 | Press release | Distributed by Public on 08/08/2024 12:19

eBay Introduces Intuitive Search Redesign to Elevate Shopper Experience

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eBay has transformed its search experience with a major redesign aimed at providing a seamless, intuitive, and visually rich shopping journey. After 18 months of extensive user research and testing, eBay's new search interface features larger, high-resolution images, a modernized layout, and streamlined navigation.

These enhancements empower buyers to make informed decisions quickly and efficiently, particularly in visual categories like Clothing, Shoes & Accessories, Jewelry & Watches, and Toys & Hobbies.

Notable improvements include a new Shopping View, consolidated delivery options, and interactive price filters. eBay's ongoing commitment to leveraging artificial intelligence (AI) and machine learning ensures continuous optimization of the user experience, building trust and efficiency for both buyers and sellers.

Here's a closer look at what's new:

Modern interface
The search page has been redesigned with a focus on visual clarity. Larger product images and streamlined menu buttons contribute to a user-friendly layout that simplifies navigation and decision-making.

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High-resolution listing images
The page will now feature a visual-rich browsing experience, with high-resolution images that are larger in size, to enhance the listings without compromising site performance.

Shopping View
The new Shopping View replaces the previous gallery view, offering a full-width display without sidebar ads. This is particularly beneficial for categories like Clothing, Shoes & Accessories, and Toys & Hobbies, where larger images enhance the shopping experience.

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Navigation and filters
The navigation panel and top-of-page filters now feature redesigned drop-down menus, making the browsing experience more intuitive.

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Information layout
eBay has reorganized the presentation of listings with rounded image corners, uniform image sizes, and consistent font styles for a more cohesive and clear product display.

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Centralized delivery and shipping options
All delivery and shipping options are now located in one convenient place, with a streamlined process for updating shipping locations. This centralization allows buyers to easily find their preferred delivery method.

Interactive price graph
The price filter now includes an interactive graph, allowing users to adjust their price range with ease. The updated graph offers a clear visual representation of price distribution within search results.

Looking ahead
eBay will continue to refine the search experience, leveraging AI and machine learning to present relevant information, listing benefits, and seller details. These advancements aim to foster a more engaging, effective, and trustworthy environment for both buyers and sellers.